We're sorry to hear that you're unsatisfied with our Al Wathba Fossil Dunes, Salt Lake & Wetland Experience here in Abu Dhabi. At Emirates Tours and Safari LLC, we want you to know that your satisfaction is our highest priority.
With regards to Al Wathba Wetland Reserve visit, we mentioned that the availability is subject to change because it's a government property and for any sudden changes is not under our control. Our product team is working tirelessly to correct this issue and to ensure it doesn't come up again in the future.
To help make things right, we'd like to offer you a 50% refund.
We know this doesn't make up for your experience, but we hope it's a step in the right direction.
We're sorry for any inconvenience this has caused, and we appreciate your understanding.