Didn’t get the QR code for entry, requested a refund. Had to buy the tickets again on the spot. All by itself the Qasr is amazing, worth every penny
Response from Host, Apr 2024
Dear Guest,
Thank you for the review and extremely sorry for the inconvenience caused.
There has been a technical issue which we have solved.
Hoping to serve you better in future.
Thank you
Good morning...
Stephane_M, Jul 2023
Good morning
I have still not been reimbursed for the service not carried out as you promised me.
Cordially
Stephane Montane
Response from Host, Jul 2023
Dear Guest,
Kindly email us your booking reference number to info@aljannahtours.com.
Thank you
From $17.50
Price varies by group size
up to 24 hours before the experience starts (local time)