Dear Nikos, thank you for sharing your experience, however, we consider that it is not fair. The above taking into account that we are very clear on the platform about what is included in the service and you can decide if you want to take it that way before paying and not wait for something that we are not offering.
This group and economic tour is an option for those who cannot pay or do not want to take a private tour but still want to know the beautiful places of our city and surroundings. We also offer private tours with an english guide throughout the tour and many more benefits but it would cost you 2 or 3 times more than what you paid.
On the platform it is clear that a driver in spanish is included who accompanies you and takes care of you, audio guide inside the attraction in the desired language, insurance during the tour against any eventuality, time to visit the attraction, the town and for lunch, kit of biosecurity, you should not stand in line for payment because our entrance is already included and you go directly to the entrance, 24 hour service and above all meeting beautiful people on the group tour, this is much more than taking a taxi or uber. Additionally, the driver is clear in informing the time to see each other again and out of respect for our clients if people do not arrive at the indicated time, the car continues its journey.
It is important that before deciding to buy the tour you can see all the details, otherwise you can choose a private tour that will include more things but also its value will be much higher.
Best Regards