Journey to Mexico's Yucatán Peninsula to visit the Mayan ruins of Chichen Itza on this full-day tour and experience this incredible archeological site with a local guide. Arrive first thing in the morning to take amazing photos of the archeological site, walk along El Castillo and the Pyramid of Kukulcan and learn how this pre-Columbian city played an important role in the Mayan Civilization. Take a panoramic tour through the colonial town of Valladolid, stop at a cenote for a refreshing swim and enjoy a typical buffet lunch with vegetarian options.

Visit to Chichén Itzá, Cenote and Valladolid with free time to enjoy the place
Hotel pick up available from Cancún, Rivera Maya, Playa del Carmen, Puerto Aventuras & Tulum
Recover energy and taste the Mexican food with the buffet lunch included
Have a great insight to the Mayan culture with this full day guided tour and choose the option that suits you best

What's Included

Buffet Lunch with vegetarian options
Certified guide (English or Spanish)
30 minute stop at Colonial Valladolid
Visit and swim in a sacred cenote (ticket included)
Hotel pick up (if VIP option selected).
Tequila tasting
Breakfast (bread and coffee)

Chichen Itza local tax (35 USD per adult, and 5 USD per child)
Life vest in the cenote
Drinks

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

Select a meeting point

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Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

The exact pick up place and time will be confirmed the day before the tour

What To Expect

Hotel Real del Mayab

1 hour • Admission Ticket Free

Chichen Itza

2 hours 30 minutes • Admission Ticket Not Included

El Castillo (Pass By)

CENOTE CHICHIKAN

2 hours • Admission Ticket Included

Valladolid

30 minutes • Admission Ticket Free

Plaza e Parque Francisco Canton (Pass By)

Iglesia De San Servacio (Pass By)

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
For safety reasons, it is mandatory to wear life vest at the cenote (not included)
All visitors to Chichen Itza need to pay a local tax of 35 USD per adult, 5 USD per child. Only credit card payment the day of the tour or before by paypal
Near public transportation
Infants must sit on laps

Fee for use of video camera at Chichen Itza
Please bring water and snacks
The tour at Chichén Itzá will be only English or only Spanish. During transport it will be in both languages
Valladolid may be closed due to special events. In that case, you will have extra time in the other activities
Most travelers can participate
This tour/activity will have a maximum of 45 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

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Q:What do we need to wear?

A:It is recommended to bring comfortable shoes, swimsuit and towel for swimming in the cenote.

Jul 2019

Q:Do I need to bring my confirmation / ticket?

A:Please bring your ID and your voucher (printed or digital).

Jul 2019

Q:What is the pick up location?

A:We offer pick ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.

Jul 2019

Q:What additional money do we need to bring?

A:Remember that this tour does not include the tax of $ 23 usd / $ 406 pesos per person for the entrance to the archaeological zone that by official disposition was approved on January 1, 2019. This tax can be paid in cash or credit card (with a 5% charge). In case of being in cash, we ask you to bring the exact amount.

Jul 2019

Traveler Photos

Featured review

Samantha_T

Excellent tour! Vincent Padilla was a phenomenal tour guide. I truly appreciated his knowledge and enthusiasm in giving us the history. The food was excellent. Recommending this tour to everyone. Thank you!!

Reviews

4.5

7,891 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 7,891 reviews

Juam and Jorge were Excellent

Erin_S, Jun 2023

This is a great tour from Cancun - it's a long day, but Juam provided us with a ton of information and guidance and Jorge drove us safely everywhere we needed to go with no issue. We felt well taken care of and safe and had a really fun time. Chichen itza is a must see if you are in the area - the Mayan people are incredible and this place really comes to life on the tour. The only reason for my 4 star review is that I wish we had a little bit more guiding here - our guide did a great job telling us about the main structure but we explored on our own for the rest and I wanted a little more context. Others appreciated time alone to take pictures though. The Spanish colonial town with haciendas and catholic church was a cool stop - it has such a different flavor of Mexico than the beaches of Cancun and helps out the country's history into clearer view. The cenote was so special - it was a really cool experience to swim in and jump around in! We loved seeing the little fish and beautiful water streaming down. Lunch was good too! Really recommend this tour with Juam and Jorge!

Chichen itza

Marlon_L, Jun 2023

The chichen itza’s temple was amazing.Excellent place for tourists!! Great experience for me and my Wife..

Response from Host, Jun 2023

Dear Marlon_L We are so pleased knowing how much you enjoyed the day during the trip! We look forward to sharing another great experience with you. Mariana, Amigo tours

Amazing time

Maria_N, Jun 2023

Excellent experience! The tour guide Marco Solis was amazing! He was very informative and made the experience well worth it! The Cenote was beautiful and the Pyramids were unbelievable!

Response from Host, Jun 2023

Dear Maria_N It is a pleasure for the whole team to know how satisfactory this experience was for you. Thank you for giving us your trust, we deeply appreciate it. Mariana, Amigo tours

Chichen and cenote sambal

midu_p, Jun 2023

The tour was good .Marco our tour person is excellent guide. He gave us lot of information . They picked up @4:50 am we were the first but pickup was going until 6:30 am and the package says bread/ coffee but we did not get any . Assuming we will be getting breakfast we booked this package. Also they took it to cenote Sam Al we were the only bus which was very nice without any crowd. Lunch buffet was good. Water we paid 60 peso . We could have done chichen first to escape from the heat a little. It was mid day 12:30 which I can’t take that much heat and could not enjoy it But our guide was very good person.

Response from Host, Jun 2023

Dear midu_p Thank you very much for taking the time to share your opinion with us, we really care a lot to hear from you. We are sorry that the experience was not 5 stars, we will do our best to keep improving. Mariana, Amigo tours

Avoid this company - make your own way to Chichen

Lisa_L, May 2023

Tour guide left early after the first pit stop, leaving me stranded to take a taxi on my own to the ruins, and pay ~ $100 extra for transportation and a tour guide at the ruins. They could not get a hold of the guide, I missed the lunch, snorkeling and the tequila tasting. No refund given after everything went wrong. Paid $77 for nothing. Hated it.

Response from Host, Jun 2023

Dear Lisa_L We are sorry that you had a bad experience with us. We kindly ask you to contact us via email at aux_calidad@amigotours.com so we can follow up on your case. Thank you Mariana, Amigo tours

The whole experience was...

JESSICA_R, May 2023

The whole experience was great , I enjoyed the history told by Rodrigo about Chichen Itza , he told a few jokes which made the experience interesting and fun .

Response from Host, Jun 2023

Dear JESSICA_R We are happy to know that Rodrigo provided you with an excellent service! It was a pleasure to share this experience with you. Mariana, Amigo tours

An experience you’ll never forget!

Stacy_C, May 2023

Ulysses was an AWESOME tour guide!!! The trip was amazing but note: if you are afraid of heights, the cenote may not be for you because you need to walk down wooden steps anchored to the inside of the cenote wall. Once at the bottom, it was an experience I’ll never forget!! Highly recommended.

Response from Host, Jun 2023

Dear Stacy_C Ulises will be pleased to know how much you enjoyed the day! Thnaks for letting us know your opinion, it was a pleasure to be at your service. Mariana, Amigo tours

Full packed itinerary

Jiji, May 2023

We went with Super Frank. We were expecting he would provide interesting commentary along the way but it wasn’t the case. It was kinda boring. There was too much activity packed in one tour. Majority of the time was spent traveling to the destination not counting the additional 2 hours we spent just picking up passengers. By the time we got to the first stop we only had 30 mins to look around which was not enough at all given we had to grab breakfast since they didn’t provide it as indicated in the tour description. We only managed to take a quick picture of the church. The second stop was the Cenote where you go swimming. We thought the swimming part to be last so that we don’t have to worry about being wet getting home but it turned out we had to shower after since there’s still the walking tour on Chitchen Iza after. We arrived at Chichen Itza at lunch time which was already very hot for a 1.5 hrs walking tour and we were left with barely 20 mins to explore the area on our own. The only good thing about the tour was the guide at Chichen Itza Rodrigo as he was very knowledgeable about the history and very passionate about his story telling. It would have been much better if the first stop on the tour is Chichen Itza so it wouldn’t be so hot.

Response from Host, May 2023

Dear Amig@ Thank you so much for letting us know your feedback, it will help us to improve the experience. We are sorry that the itinerary did not meet your expectations, we will do our best to improve it as well. Mariana, Amigo tours

Great tour to Valladolid, Cenote, and Chichen Itza

Gabriela_S, May 2023

Our tour guide Isaac was friendly and very informative. I would have liked to spend a little more time in Valladolid but the cenote and Chichen Itza were beautiful. Please make sure you listen carefully to instructions given by the tour guides. You would need to pay separately for lockers and life vests at the cenote. Overall it was a great experience and would recommend.

Response from Host, May 2023

Dear Gabriela_S Thank you so much for recommending the experience! We sincerely appreciate it and hope we can share another one with you in the near future. Mariana, Amigo tours

Good time

Avelica_R, May 2023

JuaM our tour guide was great! And our driver Eduardo was great too. Great instructions and also loved the history of the Mayans.

Response from Host, May 2023

Dear Avelica_R The crew will be pleased to get your feedback, thank you so much for taking the time to rate us, we sincerely appreciate it. Mariana, Amigo tours

Great Experienced and wonderful tour!!!

gracearobles, May 2023

This is our first trip and it’s a very great experienced for me and my daughter. The only drawback it’s very hot & humid then it rained hard for 10 min. Kudos to our tour guide Juam as well as Ramon our driver!!!

Response from Host, May 2023

Dear gracearobles Juan and Ramon will be pleased to know how much you enjoyed the day with them. Thanks for letting us know your opinion, it was a pleasure to be at your service! Mariana, Amigo tours

The best!!

paula_r, May 2023

Frank & Rodrigo were the best tour guides you can have! I highly recommend this tour. We were the first group to get to the Cenotes and got to enjoy the water just for ourselves! Rodrigo is the best tour guide for Chichén Itza! I highly recommend this tour for everyone! Thank you Frank and Rodrigo you guys rock!!

Response from Host, May 2023

Dear paula_r It is a pleasure for the whole team to know how satisfactory this experience was for you. Thank you for giving us your trust, we deeply appreciate it. Mariana, Amigo tours

Amazing tour! Very well organized. Isaac is a great guide

Sara_M, May 2023

Our guide Isaac was great and the on site guide at the Chichen Itza site was too. We also really enjoyed the Cenote location and restaurant.

Response from Host, May 2023

Dear Sara_M We are happy to know that you had a great experience with Isaac, we look forward to sharing another adventure with you in the near future. Mariana, Amigo tours

Full of knowledge

Demetra_F, May 2023

Our tour guide Beto was awesome. He's extremely knowledgeable about the Chichen Itza and its people. There is a double ride, so definitely bring a book. I don't suggest this excursion for kids/ youth due to its extreme length. The tequila tasting isn't really a tasting ( you get to try 2 tequilas of their choice and they give you a tiny bit). Also bring cash bc the buffet requires you pay for drinks in cash and you'll need it for souvenirs. Our second van to the hotel didn't show up but 5 stars to Raul Cabrera who had his own 3 groups to drop off but volunteered and took our 3 groups back to the hotel.. all in all it's a good excursion. Bring water, a book, and be prepared to learn. Definitely 4 stars 🌟

Response from Host, May 2023

Dear Demetra_F Thanks for taking the time to rate us! We are sorry that some aspects of the tour were not to your liking. However, it was a pleasure to be at your service! Take care. Mariana, Amigo tours

Never got picked up. Horrible experience! No Refund

Bhargavi_T, May 2023

The tour operator never responded to me. I was unable to add my pickup location both on the website or the app. I waited at the location that showed closest to me however it was the wrong pick up location and I never got to take the tour. I was also not provided a refund stating some untransparent scrutiny process!!!

Response from Host, May 2023

Dear Bhargavi_T We deeply regret that you were not able to enjoy the activity. Please contact us at aux_calidad@amigotours.com so we can follow up on your case. Kind regards Mariana, Amigo tours

Go for it!

Lataisha_A, May 2023

Awesome excursion! Lots of good info, great stops along the way (one stop was an obvious cash grab but hey 🤷🏽‍♀️ it was quick and harmless...not too much pressure...at least no more than anywhere else). Buffet was good and cenote was fun and memorable. I would recommend it for sure!

Response from Host, May 2023

Dear Lataisha_A Thanks for letting us know your opinion! We appreciate it a lot. See you on a next adventure! Mariana, Amigo tours

Amazing tour guides!

Oscar_M, May 2023

I’ve done similar tours like this one in the past and they are always quite similar but what really stood out from this tour were the tour guides. Frank was super helpful and kind on the bus and other sites. Rodrigo gave us the tour at Chichén Itzá and was just incredible. I loved how he shared the history of the pyramids and also talked about his personal experiences with living in the area and being Mayan himself. It was a powerful story and one of the best tour guides that I have ever had in all of my previous tours, he was truly the game changer! I’ve been to Chichén Itzá multiple times in the past and only came here because my friend had never gone and I learnt so many new things thanks to Rodrigo and it just made the tour 20x better, highly recommend!!

Response from Host, May 2023

Dear Oscar_M We love to know that you had a blast with Frank and Rodrigo! It was a pleasure to share this adventure with you. Mariana, Amigo tours

Great experience

Cynthia_N, May 2023

Great experience! It was hot but the experience was phenomenal! It was a 3 hours there and back! However our tour guide and driver was amazing. The food was great and the Cenote was fun. Our tour guide frank was very knowledgeable’

Response from Host, May 2023

Dear Cynthia_N It is a pleasure for the whole team to know how satisfactory this experience was for you. Thank you for giving us your trust, we deeply appreciate it. Mariana, Amigo tours

Missing Customer Service

Velma_O, May 2023

I was unable to participate in the tour and advised the operator >12hrs in advance, asking for a future credit. I had plans to revist the area in ~2 months. Operator kept repeating the policy and cancelation window, which I was well aware of, but surely there is room for accommodation especially as I was not the only person scheduled for the tour. This lack of customer service, and unnecessarily aggressive communication style (repeating policies that are not being questioned, and not part of the customer facing side) was off putting.

Response from Host, May 2023

Dear Velma_O We are sorry that you could not be part of the activity, we will be working hard to improve our customer service. Thanks for letting us know your feedback. Mariana, Amigo tours

Amazing Day

Camila_M, May 2023

Had an amazing time in my tour with Esther. The entire experience was amazing! A full day packed with adventures

Response from Host, May 2023

Dear Camila_M Esther will love to know how much you enjoyed this adventure, thanks for having been part of it! Mariana, Amigo tours

Great Adventure

Patricia_D, May 2023

Our Tour guide Raphael was wonderful. The only problem was that the bathroom in the back of the bus got smelly.

Response from Host, May 2023

Dear Patricia_D Rafael will be pleased to know that you had a great experience with him. We will considerate your feedback about the bathroom, thank you. Mariana, Amigo tours

Chichen Itza and Tour Guides great, everything else mediocre at best.

Rebecca_G, May 2023

We booked the 8:00am tour for May 17th, 2023 and received an email the night prior noting that we would be picked up at 8:15. The bus did not pick us up until 8:45 and at 8:30 I contacted the whatsapp number of the tour company to ask if the bus was on its way. I did not receive a response until hours later. Considering they give you a 5 minute grace period, being half an hour late with no warning is not great. After being picked up we were then transferred to another bus in which we met Marcella our guide. She was friendly, knowledgeable and had lots of energy and jokes. She made the trip enjoyable. We went to a small town for 30 minutes and this could have been extended longer. We spent most of the time buying chocolate (recommended by Marcella as best in Mexico) and it was a shame we didn’t have more time to explore the beautiful town and the church. Next we drove to another spot the one with coffee rolls. This was a tourist trap. A place to buy very overpriced souvenirs. We were here for an hour and we were told we were not allowed to wait inside the air conditioned bus and instead to sit in the heat. We then went to Chichen itza which was the only reason this tour got a 3 star rating (other than the guides, they are 5 star). We had Rodrigo as our guide and he was incredible. A Maya himself and someone who had been inside there is no one who could have given us a better tour. So knowledgeable so passionate. We were here for 2 hours and spent about 1h20mins with Rodrigo and the remaining time to explore and take photos. This was perfect timing for me personally. We then drove to the cenote. The cenote is a far hike down and back up, 91 steps and you have no choice but to wear a life jacket. The stairs/platform did not seem overly sturdy. The cenote is dirty and unappealing visually and would recommend going to a different cenote in the area as there are much better ones. Keep in mind these are freshwater so the fact that it appeared dirty is concerning. Here was also the ‘lunch’ restaurant. More like an early dinner at 4pm which is actually 5pm considering the 1hr time change you drive through. Drink, even water, is not included and the staff will tell you that you cannot drink your own water that you brought with you. Further, if you have an allergy (as I stated when booking) no one will help you. I am gluten free and I asked multiple of the restaurant staff what I could eat and they were clueless. Bring your own food if you have a severe allergy. We ended up waiting around in the hammocks for 2 hours as there is nothing else to do there if you aren’t swimming in the unclean cenote. We then drove back and arrived at our hotel at 10pm (and we were the second stop). We had plans at 9:15 to attend Coco Bongo (highly recommend, 5 stars) and missed our transportation there. A tour that starts at 8am and is 12 hours long should have given us plenty of time to make the transportation, but no we missed it. If the tour is advertised as 12 hours it should end shortly after 12 hours.. not 14. We incurred a $30 taxi ride and missed a significant portion of the show because of this tours lateness. If you are going on this tour do not make any other plans and make sure you bring snacks.

Response from Host, May 2023

Dear Rebecca_G We are sorry that this experience was unsatisfactory for you, we will considerate all your comments to improve our services. Thanks for taking the time to rate us, we sincerely appreciate it. Mariana, Amigo tours

Marcela our tour guide...

Marissa_R, May 2023

Marcela our tour guide was amazing. She was so knowledgeable and funny. Our entire experience was fantastic strongly recommend.

Response from Host, May 2023

Dear Marissa_R We love to know how much you enjoyed the day with Marcela, it was a pleasure to be at your service. Mariana, Amigo tours

Awesome

Eliazar_Z, May 2023

Frank and jose were amazing had a great experience 3 time booking this tour and will probably book again!

Response from Host, May 2023

Amig@ Eliazar_Z Thank you for being part of this experience. Hope to see you soon Dulce, Amigo Tours

A check On The Bucket List

Eric_W, May 2023

A real check on the bucket list. It was worth every minute. Chichen Itza is more incredible than I ever imagined. The guides were really great too and knew their stuff!

Response from Host, May 2023

Dear Eric Thank you so much for posting your kind comments, we sincerely appreciate them and hope to have the opportunity to share another adventure with you! Mariana, Amigo tours

Must do trip

teresa_k, May 2023

We had a very informative trip with Frank an excellent guide and Luna the driver of a very clean, comfortable air conditioned bus. Everything was well organised and at Chichen Itza the English speaking guide Rodriquez was informative and funny. Lunch was excellent, altogether well worth it

Response from Host, May 2023

Dear teresa_k Frank and Luna will be pleased to know how much you enjoyed this adventure! Thanks for letting us know your feedback, it truly means a lot to us. Mariana, Amigo tours

Very time consuming

Rakesh_M, May 2023

I spent almost 15 hours for this tour. Ideally this tour should not take more than 8 hours. Hotel pick up was great but wasted time visiting places with almost no value to most visitors. I was not told that I can pay local tax at Chichen-Itaza once we reach there. I had to give all my cash :-(

Response from Host, May 2023

Dear Rakesh_M We are sorry that the experience was not fully to your liking. The local tax information is stated on your voucher even before you book the activity. Thanks for letting us know your feedback, it means a lot to us. Mariana, Amigo tours

TOURIST TRAP

AlessioDemartis, May 2023

This tour was meant to be a tourist trap from the beginning till the end. While it is useful if you want to visit Chichen Itzà and at least a cenote, you should really pay attention to what the guide says. First of all, our guide Frank was nice but not really engaging. He was repeating stuff wihtout a lot of emphasis and asking questions without really waiting for an answer, but that's not an issue. The issue is the amount of information shared so that we would fall into tourist traps. Here they are: 1. First stop in Pisté. In the bus he will tell you several times how the Maya have not disappeared, they are still there and their economy is now based on tourism, to prep you up on spending your money. So the first stop, BEFORE Chichen Itzà, is literally a shop with the most EXPENSIVE prices you will ever see in Mexico. Literally. Just know that in Chichen Itzà you will find way too many vendors who have prices that are much lower than that, also because they don't pay any rent (even if he says to "pay attention" to those vendors... what you should really pay attention to is that shop). But this is not a rent issue: the same knife that in the shop was priced 1800 pesos, I bought in Chichen Itzà for 400!!! Their t-shirts priced at 500 pesos, can be found at Mercado 28 in Cancún for 40 pesos!!! Abusive. 2. On the way to Chichen Itzà, he will show you a Maya calendar that you can get once you get there if you order through him (of course). He will tell you that this organization works with the Unicef to build housing for the local Maya communities, but there was no mention or logo nor on the purchased calendar, nor on their little office at the entrance of Chichen Itzà. Nor I can find information on the Internet. Of course, the price is stellar. 3. Throughout the tour on the bus, he will mention that Mayas inventend chocolate, particulary chocolate with chili (in Mexico, duh). And look at that, the stop in Valladolid (which lasts only 30 minutes) is right beside the Museum of Chocolate, where you can buy mediocre chocolate for not cheap prices. Little side note: chocolate is believed to have been discovered by Olmecs, who were Aztecans. Mayas only arrived centuries later. I knew that this tour was heavily tourist-oriented, but this is a complete scam.

Response from Host, May 2023

Dear AlessioDemartis We are sorry that the activity did not meet your expectations. We will keep your feedback in mind to improve the experience. Thanks for taking the time to rate us, we sincerely appreciate it. Mariana, Amigo tours

Excellent tour

Lana_D, May 2023

Excellent! Our tour guide Marcella is highly knowledgeable and give the best customer service. Highly recommended tour.

Response from Host, May 2023

Dear Lana_D We are delighted to read that you had an outstanding experience with Marcela! Thank you very much for having been part of this adventure, it was a pleasure to be at your service. Mariana, Amigo tours

First Trip to Mexico

Melanie_G, May 2023

Great experience, especially for the price! The food was delicious, I saw beautiful views and learned so much from the kind tour guide. She was so prepared with information, even about ethical traveling. I feel good about my experience and the people I met as a result. Thank you so much!

Response from Host, May 2023

Dear Melanie_G Thank you so much for taking the time to rate us, the whole team will be pleased to know how much you enjoyed the experience! Mariana, Amigo tours

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