Cancun

Isla Mujeres Catamaran Tour with Snorkel, Open bar and Transport

Badge of ExcellenceCancun, Mexico

Isla Mujeres All Inclusive Catamaran Tour

From $75.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

6 to 8 hours
Pickup offered
Mobile ticket
Offered in: English

Overview

Beautiful Isla Mujeres is known for gorgeous beaches. Experience them from the deck of a catamaran on this full-day tour. Snorkel El Meco coral reef with guides to share the best spots, then dance on deck and enjoy the open bar as the sun sinks into the Caribbean. Upgrade to add round-trip hotel transfers: all packages exclude dock fees.

Sail to Isla Mujeres by catamaran, with a snorkel stop at El Meco coral reef
Spend 3 hours of free-time in downtown Isla Mujeres
Onboard guides, music and an open bar keep the party spirit flowing
Upgrade to travel the easy way, with door-to-door round-trip hotel transfers

What's Included

Catamaran to Isla Mujeres Roundtrip
Unlimited drinks (national open bar)
Reef snorkel guided tour
Snorkel equipment
1 hour of free time in Isla Mujeres downtown
Transportation from hotels in Cancún hotel zone (Only Hotel pick up option)
Buffet-style meal

For hotel pick-ups outside the Cancún Hotel Zone, there will be an additional cost per person
Optional gratuities
Docking fee and Taxes Total $20 USD per person

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

Caribbean Carnival - Tour to Isla Mujeres
Playa Tortugas, Blvd. Kukulcan km 6.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico
The Meeting Point is at EMBARCADERO CARIBBEAN CARNIVAL at Playa Tortugas.

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred tour option to see hours.

View tour option

End point

This activity ends back at the meeting point.

Pickup details

If you booked the option with transportation, pick up time will be reconfirmed 2 days before excursion date via email.

What To Expect

Playa Tortugas

30 minutes • Admission Ticket Free

Arrecife El Meco

45 minutes • Admission Ticket Free

Playa Norte

1 hour • Admission Ticket Included

Isla Mujeres

1 hour • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infants must sit on laps
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Travelers should have a moderate physical fitness level

Children must be accompanied by an adult
For safety reasons, pregnant women are not permitted to participate in the tour and only children over 8 years old can snorkel
If you had a surgery recently or suffer from any condition that limits you physically (for example, back problems), please mention it to our reservations department before making your purchase
Remember to arrive at least 45 minutes before the departure time
Please note that snorkeling may not be allowed by the authorities due to bad weather.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
To care for and preserve the safety of our visitors, the snorkeling activity on the reef for older adults (over 60 years) is restricted
This tour/activity will have a maximum of 40 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

Featured review

Joseph_W

The crew was really helpful and fun. Everyone seemed to be having a blast and were friendly and helpful as well. My wife and I were the oldest on board and though we did not snorkel, we managed well. Lunch was very good. Highly recommend this tour. Our only criticism is that we had a difficult time getting answers on where and when we would be picked up.

Reviews

4.5

1,222 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 1,222 reviews

Great boat experience, horrible company experience

Johnathan_V, Apr 2024

The boating, snorkel, and island experience was good. The boat crew was amazing and friendly. But my largest complain is for the “SAT company”. Their communication and shuttle team is horrible. The pick up time initially gave a large window of 7am-9am. I spent a week messaging them every day asking for the time with no respond. In the middle of the night before, they decided to message me that pick up time is 9:05am with such a little notice. For the shuttle back, they were initially 30 minutes late. After the driver arrived, he had us sit in the shuttle for another 30 mins. We kept telling him that we were suppose to be back an hour ago and we have dinner reservations but he kept saying 3 more minutes each time. We talked to his manger on the phone and they said they will take us home right away. The shuttle driver refused after hanging up and we stayed there even longer. We were so fed up we ordered a taxi. I reached out to the company and they stopped responding to me when I asked for the shuttle refund. We are very upset at the group managing the communication and shuttle. It was very unprofessional to ignore my refund request.

Great tour

Solei_C, Apr 2024

Boat/crew: Toucan The crew and tour were great, timely and helpful. The island was beautiful and we got to see the hands underwater for snorkeling

Cancelled two days in a...

Ole_A, Mar 2024

Cancelled two days in a row, late message, only talk about new date, not staying anyting about refund or discount

just okay

Arjun_V, Mar 2024

okay experience, first time snorkeling and i am not a fan. drinks were sugary and watered down. boat had too many people. food was not good. isla mujeres is beautiful and was great to spend some time there

Fun Fantastic Toucan crew

Sheila_J, Mar 2024

The crew of the "Toucan" was awesome!!!! Great Trip!! They kept the drinks flowing!! Buffet was not very good.

Great time on Catamaran

Joseph_W, Mar 2024

Nora

Nora_N, Mar 2024

I had asked for a private catamaran and they did not provide me the service I wanted. They sent us with another boat 😡😡😡😡😡 I did ask for a refund and they didn’t want too

Everything was very nice...

Julianne_J, Mar 2024

Everything was very nice the tour guys are very friendly and explained everything.. One they said open bar it’s a open bar

Response from Host, Apr 2024

That sounds like an amazing experience! 🎉🌟 We're thrilled to hear that you found everything nice and that our tour guides were friendly and informative. 🤗 It's great to know that they made sure everything was well explained for you! And yes, when we say open bar, we mean it's truly open! 🍹🎉 Thank you for sharing your positive feedback, and we can't wait to have you join us again soon for more fun and adventures! 🌴✨

Avoid!!!

ManWa_K, Feb 2024

You should completely avoid this tour. Poor communication before the trip. I selected a pick up point at check out and when you ask the time to pick up, they would avoid the question and ask you to meet at the port. After spent 120 on taxi to get to the meeting point, the tour was cancelled due to wind. There was no communication and all telling their customers not to show up. I saw another group as disappointed as we were. The company didn’t initiate a refund and I had to contacted viator for the request. On top of that, they charged $20 pp for docking fee, because the charge is on a different platform, so I had to run around to request for the refund. The company had no communication at all since the tour was cancelled and I had to run around to get my money back.

Response from Host, Mar 2024

We sincerely apologize for the poor experience you had with our tour. Communication and customer service are paramount to us, and it's disheartening to hear that we fell short in this regard. We understand the frustration caused by the lack of clear communication regarding the pick-up point and time, as well as the cancellation of the tour due to unfavorable weather conditions. We deeply regret any inconvenience caused and will take your feedback seriously to improve our services and communication processes. Please know that we are committed to providing a better experience for our customers in the future, and we hope to have the opportunity to regain your trust and welcome you on a tour that meets your expectations.

Beautiful

Gennesis_A, Feb 2024

It was beautiful. Most of the excursion involved us being on the boat in the water for the most part. We didn’t get to do the snorkeling last minute because of the weather so they set up a lunch for us. Isla mujeres overall was beautiful. Beware of everyone trying to sell you everything.

Response from Host, Feb 2024

I'm glad to hear that you enjoyed your excursion to Isla Mujeres. Isla Mujeres is indeed a stunning destination, and it's great that you had the chance to experience its beauty. Thank you for sharing your experience, and if you have any further feedback or questions, feel free to let us know!

Excellent crew no

Bill_V, Feb 2024

We really enjoyed our visit to Isla Mujeres. The crew on our catamaran was very friendly and accommodating. There were a lot of other people snorkeling at the same time as us but the crew made sure we were all doing ok. The lunch was nothing special but it was fine and there were plenty of drinks available throughout the trip. We really enjoyed the downtown area of Isla Mujeres.

Response from Host, Feb 2024

First of all let me thank you for visiting Mexico, we are happy to serve people from all around the world, we are glad you enjoyed this tour, thanks for leaving a review and taking the time out to share your experience with us, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you we look forward to serving you again soon!

not worth it

Anais_D, Jan 2024

the buffet was very limited and not worth the time. I wish we would have had more time to explore the island/swim in the beach/eat on our own instead of having to get back on the catamaran to sail to the other end of the island just to eat at a buffet (pizza, tilapia, rice). No real mexican food , had to ask for even tortillas assemble a decent fish taco.

Good

Brenda_B, Jan 2024

Amazing, but we had to pay an extra fee for the life jackets and locker at the cenote, it would’ve been nice if it was already included in the experience payment by increasing the price. The rest was perfect.

Good boat ride but Description is inaccurate (no lunches or open bar)

Dan_D, Jan 2024

POSITIVES: Excellent crew, good snorkeling, and Isla Majeres is beautiful. NEGATIVES: NO lunches were provided (as advertised), NO open bar (just beer & punch)>

Istvan_B, Jan 2024

Staff and the catamaran was great. The beach club area where we had lunch was terrible and we spent here too much time. Unfortunatelly the weather was windy, therefore we could’nt do snorkel.

Response from Host, Jan 2024

Thank you for sharing your experience with us, and we're delighted to hear that you enjoyed the catamaran and the staff's service. We appreciate your feedback regarding the beach club area and the time spent there. We apologize for any inconvenience caused, and your comments are invaluable for improving our future services. We understand that unexpected weather conditions can impact planned activities like snorkeling. We regret that you couldn't enjoy this part of the excursion due to the windy weather. To show our appreciation for your understanding, we would like to offer you a discount on your next booking with us. Please check your email for further details on how to redeem this offer. If you have any additional feedback or suggestions, please feel free to share them with us. We look forward to the opportunity to serve you again and provide an even better experience.

Fun day

Sophie_H, Jan 2024

The day was very fun. They played great music and drinks were very accessible. The water was too rough for snorkeling we did not see any animals. And they never gave us the lunch buffet.

Response from Host, Jan 2024

First of all, let me thank you for visiting Mexico; we are happy to serve people from all around the world; thanks for taking the time to share your feedback with us; we're glad you feel we're on the right track! Best wishes.

This was the highlight of...

Carrie_G, Jan 2024

This was the highlight of our Cancun vacation. We felt safe, well taken care of and well communicated to the entire experience. The boat crew were all there to ensure we had a good experience and fun time. I cannot express how wonderful Jorge (Mosquito) was as our host. Truly an amazing experience!

Response from Host, Jan 2024

We're happy that you're happy! Thanks for taking the time to share your experience with us, SAT MEXICO people thank you for leaving your review, and looking forward to serving you again. Best wishes!

Preboarding experience was not go, they keep changing time from 8am to 9:30 then to 10:00am, on boat bath was horrable

Jamal_A, Jan 2024

Trip itself was good crew was good, preboarding experience was not, bathroom on the boat was horrible, dirty and the toilet was full of urine

Response from Host, Jan 2024

Thank you for taking the time to share your feedback about your experience. We're glad to hear that you enjoyed the trip and found the crew to be good. We sincerely apologize for the inconvenience you faced with the preboarding experience and the condition of the boat's bathroom. Cleanliness is a top priority for us, and we understand the importance of maintaining hygienic facilities for our guests. We will address this issue with our team to ensure that such situations are avoided in the future. Your comments are valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another positive experience. If you have any further concerns or feedback, please feel free to contact us directly.

Very friendly staff....

Mitanjali_C, Jan 2024

Very friendly staff. Snorkeling experience was okay, too crowded spot, saw better reef and sea life in other spots. Would have been better if we got a little more free time on the island.

Response from Host, Jan 2024

We're happy that you're happy! Thanks for taking the time to share your experience with us, SAT MEXICO people thank you for leaving your review, and looking forward to serving you again. Best wishes!

Okay only

Febina, Dec 2023

It was okay only, not a great experience. The tour included lunch, but tour guide wasn't sure and caused confusion

Response from Host, Dec 2023

We appreciate your feedback about the tour experience, and we apologize for any confusion caused during the lunch portion of the tour. Clear communication and accurate information are crucial, and we regret if there were any uncertainties. Your comments help us identify areas for improvement, and we will address the issues you've mentioned to enhance the overall tour experience for future customers. If there are specific details or suggestions you'd like to share to help us better understand and rectify the situation, please feel free to provide them. Thank you for bringing this to our attention, and we hope to have the opportunity to offer you a more positive experience in the future. If there's anything else you'd like to discuss or share, please let us know.

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