Maria_A, What a shame not to meet your expectations, our boats, we never oversell them, for everyone's safety and comfort, we are allowed up to 60 people and that day 55 boarded, among whom were 10 minors, regarding the collection of transportation and taxes We believe that you did not read well before booking, what your package included, transportation from your hotel was never included by us, having picked you up later than agreed, there is a sincere apology, but the traffic these days is more intense than the normal. We believe that your real annoyance is because your husband was drinking too many alcoholic beverages and you decide to return on your own, after the altercation you had with him, however what interests us is the total satisfaction of our visitors, your husband yes I finish the tour to the end and get off quite happy. Once again a sincere apology and you can give us the opportunity to provide you with our services again.