Cancun

Catamaran Sightseeing Tour to Isla Mujeres

Badge of ExcellenceCancun, Mexico
tour to Isla Mujeres
  • 7 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Ride a modern catamaran from Cancun to Isla Mujeres and spend your day snorkeling on the stunning coral reef. Motor through the mangrove channels of Nichupte Lagoon while you sip cocktails from the open bar on board. A lunch buffet includes fresh fish and chicken fajitas. Your guide lets you shop on the island and makes a stop at beautiful North Beach in Cancun.
  • Full-day trip to Isla Mujeres by catamaran from Cancun
  • Snorkel the reef and play at North Beach
  • Bite into a buffet lunch of chicken fajitas and fish
  • Sip unlimited drinks from the open bar (wine not included)

What's Included

  • Lunch
  • Alcoholic Beverages
  • Music
  • Snorkel equipment (mask, life jacket, fins).
  • tips
  • Photos ($200.00 per snorkel photo and welcome photo)
  • Take $360.00 pesos per person (surcharge) or the equivalent in US dollars.
  • Air-conditioned vehicle

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Cancun Lighthouse Marina
    Boulevard Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico

    The marina is located inside the commercial plaza called Plaza la Isla, at km. 12.5, Cancun hotel zone.

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

We have round-trip transportation from your hotel, at an extra cost.

What To Expect

La Isla Paradise Experience

7 hours Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • Minimum age to drink alcohol is 18 years
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • We do not have wheelchairs for people with disabilities, but the client can arrive with his wheelchair.
  • $300.00 Mexican pesos per person, for pier and reef use taxes
  • This tour/activity will have a maximum of 60 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

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Featured review
Paris_J
So glad I booked this tour! I had an amazing time and everything went seamless, from checkin to the end. Please make sure you have cash with you to pay the taxes when you arrive. I had a wonderful fun time snorkeling, the food was great, had a great massage when we arrived to the beach at Jade Spa, and partied away on the boat! The crew was hilarious and showed great hospitality, I definitely recommend :-)

Reviews

4.5
123 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 123 reviews
We got cancelled so many tines
chandra_m, Mar 2024
The tour operator kept canc5 ,saying that there iswind,we took the boat ourselves and it was not windy at all. The local catamaran guys are telling porky pies.we will never recommend this tour op
Highlight of the weekend!
Himanshu_B, Aug 2023
Went with a group of 8 friends for a Bachelor party. Had a great time! Would highly recommend. The only negative part was transparency in pricing. No mention of $20/person "Dock fee" which they said is mandatory for all. We stayed out of the Hotel Zone and were charged an additional $15/person for transportation. Totaling $280 in additional costs. I wish it would've been mentioned while booking so we plan ahead and understand the all-in cost.
Amazing crew, well organized and fun.
Joseph_C, Jun 2023
Amazing crew, well organized and fun. Couldn’t have had more fun with any other boat, crew and places to see.
Amazing experience with little room to improve
Abhinav_C, May 2023
I had an amazing time on the catamaran with Fragata. The crew was very friendly and great to work with. Especially the gentleman who picked us up in the morning. His name was Alberto (I forgot) I think and he was the MC but on the day of the trip he had lost his voice and someone else was stepping in his place. He was the sweetest person. He picked us up and stopped by Playa Delfines for us to have a quick look. He also spoke to manager at ice bar and got us vegetarian meals. Other crew were friendly too with a lot of banter on board. My only complaint is the instructions was mostly in Spanish and I had difficulty as I didn’t know. And the scuba gear didn’t have breathing tube which doesn’t count as scuba. It’s a really cheap equipment and costs 5$ in discount stores and the company should look to get them for passengers on board. Other than that, amazing experience
On the boat with the...
elaine_c, May 2023
On the boat with the snorkeling and with friends and the crew members witch was very nice we had lots of fun and enjoyed ourselves
I felt bamboozled
Rubby_S, May 2023
Once I paid for my experience, I was told that I had to pay an additional $65 dollars for transportation because I was in Costa Mujeres but the company sent me a picture stating that transportation is included for hotel in cancun or Costa Mujeres. Upon the extra payment they refused to give me a receipt. I attempted to cancel the trip but I would not have been refunded. I felt bamboozled and will never book with this company ever again
rude employees
Juliana_F, Apr 2023
Employees are rude the girl is the worst.The open bar needs improvements. The food was ok. The island is great.
Response from Host, Apr 2023
Juliana_F Hello good morning, We are sorry to receive this type of comments, it would help us a lot, if you were more specific with your comment, to be able to give a solution as soon as possible. Believe me, this is the first time you've received a complaint of this type and we don't want it to happen again. an apology in advance. greetings.
Great experience with guides & lots of drinks
MADELON_J, Dec 2022
Great experience! We left at 12 and the crew started us off with some mixed drinks. They had rum, vodka, tequila, and lots of beer on the boat. The ride over took about 30-40 minutes and then we spent 1 hour of snorkeling. After that we stoped at Islas mujeres for a Buffett lunch and then we had 1.5 hours to explore the island. The boat had about 15 people + 5 of the crew members. We did not feel rushed at all and the captain was very nice. I would recommend brining a towel though
Tour from hell.
Traci_F, Nov 2022
The music was louder than most concerts. It totally killed the experience. There were 20 people on the boat and only 3 wanted it so loud. Even the crew wanted it turned down. The crew were great the music volume was so loud you can't imagine. We left and got off the boat at downtown. It was horrible. We got the ferry and taxi back to the hotel. $250 down the tubes. If you like music so loud you are yelling at the person next to you, this is for you.
Misleading information for the excursion
Judy_K, Nov 2022
The snorkeling caught my eye but we were on the way to Isla Mujeres and swam in the ocean with life jackets and only a mask. To me, that is not snorkeling. Should have taken us to someplace calmer so we could snorkel to the bottom. The catamaran was a ferry which was an extra charge of $60 to go to the island. It was the same ship. I wasn't expecting to pay more for the excursion. Felt misled 😞
Response from Host, Nov 2022
an apology, if our tour aboard the Catamaran Fragata was not sold to you, but we believe that the snorkeling activity was not carried out in the reef, due to weather conditions and for the safety of all our clients, we changed Of place, for this activity, with respect to what "they wanted to charge him extra", it is an optional activity, nobody forced him to pay, right? Hopefully and kos offer again the opportunity to offer you our services. Cheers.
Good experience
Dimi_S, Oct 2022
The snorkeling was not my favorite the current was high and i am not a strong swimmer so i had to get rescued. The lunch was very good and the time on the island was good. Boat ride was decent no complaints. sufficient drinks and entertainment.
Fun day, but too much pressure to buy things.
Ryan_N, Oct 2022
The trip was well organized. The guides were fun and drinks were solid. Once on the island, there are hundreds of shops that heckle you left and right about buying things from them. This, alone, made the trip unenjoyable. If we had time to tour the whole island, I’m assuming the experience would have been much more enjoyable.
Absolutely amazing and a...
Stephanie_R, Aug 2022
Absolutely amazing and a great group of tour guides! The only reason I gave a 4 was the instruction for drop off were not clear which made the start kinda rocky and the buffet at the island was not good. Food was cold and we were the last table to go up so some items already ran out. But with that being said the trip was amazing.
Response from Host, Aug 2022
Thank you for your comments, we will try to pay more attention to the food, regarding transportation, an apology, currently there is reconstruction work and traffic is chaotic, we hope in your next visit, we can compensate for this, greetings.
Great family day at sea
Raven, Jul 2022
We did this excursion with our whole family and everything was great! The owner Adrian was professional and kind. His staff was very polite and worked hard to ensure we had an amazing experience! Thank you so much!!
Response from Host, Aug 2022
It's good that we managed to meet your expectations. Now please take care and see you soon!!!!
We had so much fun 🤩
Ashley_H, Jul 2022
Excellent time, perfect hosts, and a wonderful time all around. ❤️ We had the best time, thank you all so much!!!!!!!!
Response from Host, Aug 2022
Thanks for your comments, now please take care and see you soon
Great boat tour
Janean_s, Jul 2022
I definitely would do this again the tour was amazing the staff was great and I will recommend this activity to all but I do have a few minor things to point out when booking this tour the transportation should be automatically added and not hit with a surprise when you get there and I do understand we was in Mexico but they should have a English tour person as well but everything else was on point
Response from Host, Aug 2022
We appreciate your comments and we will try to work on your suggestions, thanks again.
Do not book this!!!!
Maria_A, Jul 2022
It was a small boat overbooked with people. Even if you check the transportation option they still charge you when you were there plus port fees basically I paid another $75 usd when I got there without notice. They picked me up 30 minutes later without notice the per that runs the tour lies to me saying they were there waiting for me but I was outside and saw when they pulled up later. The tour operator was so rude. My family did not want to go through w it. The tour operator said if I don’t like it I don’t have to go but refused to give me my money beck. A group of 8 where able to get their money back and decided not to go on the small boat. The food was not good. I end d up ditching the excursion and taking a ferry back to the hotel. I do recommend the ferry’s it’s only $12 one way per person not extra taxes or charges or people being unprofessional. Felt like I wasted a whole day of our vacation it was more like a 7.5 hour excursion if we hadn’t take a ferry back instead. Please save yourselves this guys just cares about money!
Response from Host, Jul 2022
Maria_A, What a shame not to meet your expectations, our boats, we never oversell them, for everyone's safety and comfort, we are allowed up to 60 people and that day 55 boarded, among whom were 10 minors, regarding the collection of transportation and taxes We believe that you did not read well before booking, what your package included, transportation from your hotel was never included by us, having picked you up later than agreed, there is a sincere apology, but the traffic these days is more intense than the normal. We believe that your real annoyance is because your husband was drinking too many alcoholic beverages and you decide to return on your own, after the altercation you had with him, however what interests us is the total satisfaction of our visitors, your husband yes I finish the tour to the end and get off quite happy. Once again a sincere apology and you can give us the opportunity to provide you with our services again.
Overbooked, Not Enough Seats For Everyone & Don’t Care For Disabled
Sitclaly_R, Jul 2022
Not Accessible At All. This is an over booked activity that doesn’t offer all guest a seat. You only have 1 hour to an hour and a half on the island to explore. You spend most of your time watching others jump off the top of the catamaran than exploring the island. The food is good but very limited in options, the place also had no power or fans. Not the restaurants fault at all, but traveling with my disabled girlfriend meant that this was a downfall. They also didn’t know what disabilities were, when asked if I could board just a few minutes earlier so my disabled girlfriend had some extra time to get in they ignored me. The guest were horrible as well, they couldn’t control that obviously but I think that’s why it’s important to let disabled folks board early. When we finally got one seat (for my disabled girlfriend, I had to stand the whole time) the lady next to us got upset and claimed it was her sons who just got up for a picture. When we explained my girlfriend was disabled she continued to elbow my girlfriend the whole time and spilled her drink all over them. Again, we notified the crew but were ignored.
Response from Host, Jul 2022
Sitclaly_R A pity not being able to meet your expectations, I tell you that by law, we cannot oversell our tour, since in case of an accident, the coverage of the policies do not apply, apart from it is company policy, always act within what is allowed . We check your reservation and at no time do you or your girlfriend mention any disability, which we would have acted accordingly, paying due attention to them, as for the attitude of other tourists, we cannot act there, because nobody paid an exclusivity or private tour, everyone paid for the same service and as such, the service is equal, hopefully they will give us the opportunity to give them our services again
Catamaran Turn Up
Shamaya_P, Jul 2022
The crew was AHMAZING!!! They worked extremely hard to make sure we had a great experience! Thanks so much!
Response from Host, Jul 2022
Shamaya_P. We are pleased to know that you had a good time, hopefully we will see each other again soon
Great tour for grown ups and kids!
Kimberly_B, Jul 2022
We had a group of 20 with a mix of adults and teens. Although our situation was a little complicated based on where we were staying, our boat company went out of their way to accommodate us. Their service was excellent, and we had a great time!

From $61.00

up to 24 hours before the experience starts (local time)

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