Dear Shawn, We are very sorry for the inconvenience you experienced. But we are very surprised with your review because in 7 years of activity it is the first time that we get 1 star.
As we offer a private service, our clients can choose how they want the tour, because not everyone likes the same things, some people like to party and others like a quiet day, but we always take people where they want to get food and drink.
As indicated on the page, we do not offer food or drinks, but on the islands there are many different options to get it, some other people prefer to have a picnic and use the cooler with ice provided.
Regarding the price, you are right, you can get a cheap boat for less money, but most are companies with out our experience. There are many tour guides that will sell whatever you ask for, and as soon as you pay they will disappear and give you lousy service, old boats that do not have any insurance or experience to support what they offer.
WE ABSOLUTELY DO NOT RECOMMEND BUYING ANY TOUR FROM STREET TOUR GUIDES.
Life jackets are always available on the boat for your use.
Regarding the delay of the food, unfortunately we do not have any control of the service of the restaurants on the islands.
However, we will take into account your concerns since our goal is to always deliver the best service.