Chicago

360 CHICAGO Observation Deck Admission

Chicago, USA

From $30.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 1 to 4 hours
  • Mobile ticket
  • Offered in: English

Overview

Tower above the Windy City’s world-famous skyline with admission to 360 Chicago. Ascend one of the tallest buildings in North America aboard its lightning-fast elevator, and be rewarded with bird’s-eye views of Chicago and Lake Michigan. You can also upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. Once onsite, you can purchase tickets to TILT, 360 Chicago's top attraction.
  • Enjoy 360-degree views of the Chicago skyline and Lake Michigan
  • Upgrade to enjoy a drink with a view at CloudBar
  • Guarantee your entry to one of Chicago's most in-demand attractions
  • Choose from a range of start times to fit your schedule

What's Included

  • 360 CHICAGO admission
  • Magnicity App: Navigate a 3D map of Chicago in the blink of an eye
  • 3 of 77 exhibit: a walk-through 3 of Chicago’s 77 culturally rich neighborhoods
  • The Cloud Walk (3D Instagramable art)
  • 1 drink at CloudBar (if Sip and View option chosen)
  • Food and drinks (available to purchase at the Cloud Bar)
  • TILT thrill ride (Available onsite for $10)
  • For an additional $8 payable on site, upgrade your Sip Menu drink to a drink from the Elevated Menu

Meeting And Pickup

Departure Point

  • 360 Chicago Observation Deck, 875 N Michigan Avenue 94th Floor, Chicago, IL 60611-1803

What To Expect

Enjoy the high point of your Chicago visit with this admission to 360 Chicago (John Hancock Observatory), 94 stories up in one of the country’s tallest buildings. Anyone looking to get an incredible view of the unique lakefront landscape and scenic architecture of Chicago will enjoy this sky-high excursion.

Make your own way to the 360 Chicago entrance, located along Michigan Avenue. Once inside the building, step into a high-speed elevator that will whisk you more than 90 stories above the ground at a speed of 20.5 mph (33 kph). As the doors open, make your way to the floor-to-ceiling windows as you enjoy incredible aerial views of the Windy City.

Depending on the time of day you visit and the season, you’ll see all manner of interesting highlights. Morning and afternoon tend to give Lake Michigan a richer blue tint, while sunset offers the perfect opportunity for a romantic moment. After dark, the city sparkles down below.

Those who have worked up an appetite from the high altitude can stop by CloudBar, for a delicious array of locally sourced snacks, cocktails, and beer.

TILT tickets can be purchased on site. TILT is an attraction of outward tilting glass 1,000 feet above the Magnificent Mile. This is the first of its kind in the world and offers unique, downward facing views.

360 Chicago Observation Deck

Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Most travelers can participate
  • Tickets are non-refundable due to inclement weather, low and no visibility. Tickets may be rescheduled for up to a year if not redeemed.
  • Tickets are non-refundable if booked thinking 360 Chicago Observation Deck is another attraction. 360 Chicago is happy to reschedule the ticket in this instance.

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Traveler Tips


The line was long, but once you get up there, it is totally worth it!
Great weather - snow precious day and you could see for miles 😍 Great to look out to the lake and city !
Reviews by Viator travelers. We perform checks on reviews

Reviews

4.0
699 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 699 reviews
Great time
CesarM_E, Mar 2024
To be 94 floors high That was great..my family and me. We enjoyed a great time together we always will remember this time at this building n city of Chicago
Beautiful but disappointing
Denise_M, Mar 2024
Although the view was beautiful, having prebooked my time of 7pm we arrived 15 mins prior and told to go to back of a queue of people who had just bought tickets, were in for 7.30 - 8.00pm etc. I notified the attendant I had planters fascitis and fibromyalgia and standing for long periods would be difficult. He said it would be 25mins I confirmed with another attendant and decided to proceed it took over 60 mins to get to the lift to go up. Be realistic with people with additional needs.
Random trip
Sara_R, Mar 2024
The lines could be more organized. The time slotting should be taken literal as well. Seems people were just going in at any time
Response from Host, Mar 2024
Thank you for taking the time to share your feedback. As with most tourist attractions, we experience longer lines on holidays and weekends. However, we assure you that we do our best to move our guests up and down as quickly as possible. We hope to have the pleasure of welcoming you again soon.
Cloud nine view
Colin_M, Mar 2024
People were great,the views were breathtaking. The drinks and the tilt ride were outstanding. Great place to visit. The elevator was exhilarating.
Response from Host, Mar 2024
Colin, thank you for taking the time to write a lovely review of 360 CHICAGO. We are delighted to hear that you enjoyed your visit to the observation deck and were able to take advantage of all the wonderful experiences it has to offer. We look forward to welcoming you back soon for another unforgettable experience.
Loved it!
Mischa_G, Mar 2024
My husband and I loved watching the sunset from 100 stories high! The view was perfect of the city and the river. Amazing Experience!
Response from Host, Mar 2024
Thank you for your review of 360 CHICAGO. We are thrilled that you enjoyed the sunset views. We look forward to welcoming you back soon!
Fantastic !
annspendlove30, Mar 2024
The views of the city where amazing and luckily the weather was clear and bright. Great fast service with a bar/cafe at the top with a good selection of gifts.
Response from Host, Mar 2024
Thank you very much for the kind review. We're thrilled to hear you enjoyed the Cloudbar at the 360 CHICAGO Observation Deck. Hope you were able to try TILT! If not, come back again soon.
Location and Tilt ride...
Valentyna_M, Mar 2024
Location and Tilt ride are amazing. Watching city from the top was amazing experience. We visited late evening so views were stunning.
Response from Host, Mar 2024
Thanks so much for your review of 360 CHICAGO! We're really pleased you enjoyed the views from the top. Come back again soon.
Nice Views but avoid tilt
Francine_W, Mar 2024
It was ok. I say ok because I went for the tilt. However, I didn't know that you couldn’t take your own photos or videos on the Tilt. The took my photo prior to the Tilt. It would make sense to take it while it's Tilting. I was not paying $30 for a picture by a window(did that myself for free). The drink included in the ticket were very strong (no bueno). Go for the views but save your money and avoid the Tilt.
Response from Host, Mar 2024
Thank you for your review, Francine. Personal photography is allowed on the observation deck, except when TILT is moving for safety reasons. We also understand that TILT may not be suitable for everyone, which is why we make it an optional feature and encourage our visitors to watch it before purchasing tickets. We hope to see you again soon!
Last minute decision
Andrew_D, Mar 2024
Really great experience. We decided at the last minute to do the 360° deck and it was fantastic. We had an amazing time.
Response from Host, Mar 2024
Thanks so much for the nice review of 360 CHICAGO, Andrew. We're glad you had a good time and hope you can come back and visit us again very soon.
Hilton stay
Carl_S, Mar 2024
Tammy and Maryland were very respectful people thanks to them, the views were gray room was great only thing I didn’t like was the Wi-Fi couldn’t connect gaming devices
Views
Shalonda_S, Mar 2024
We went in the evening best views of the city I’ve seen, I was nervous so I totally overthought the process it was great.
Response from Host, Mar 2024
Shalon, thanks so much for your review of 360 CHICAGO! We're really pleased you enjoyed the views from the top. Come back again soon.
It was so nice. The drink...
Kielandria_J, Mar 2024
It was so nice. The drink was free. I loved the experience. If you’re coming to Chicago, this a must see! The tilt was a bit scary to me but seeing the view was beautiful, I loved it.
Response from Host, Mar 2024
Kieland, thank you for your kind review. We are delighted to hear that you enjoyed your visit with us and hope to see you again with your friends and family!
The sky deck is better
Mytrell_C, Mar 2024
It’s nothing like the sky deck it’s literally just a glass view you can’t even get good pictures then you have to pay an additional fee to do the tilt and it does not really tilt you down plus you can’t use your phone it was literally a waste of my time
Response from Host, Mar 2024
Thanks for the review. We understand TILT is not for everyone, which is why we make it completely optional and encourage everyone to watch it before buying tickets. We hope you can come back soon!
Great time
Jamill_A, Mar 2024
Although it wasnt a completely clear view it was still an amazing view. My kids had an awesome time and got great pics!
Response from Host, Mar 2024
Thanks so much for the nice review of 360 CHICAGO, Jamill. We're glad you had a good time and hope you can come back and visit us again very soon.
Beautiful city
Jefferson_L, Mar 2024
It was great service and the view was beautiful. Awesome cleaning services and the rooms always stayed clean
Response from Host, Mar 2024
Thank you for your positive review! We're thrilled to hear that you received great service and enjoyed the beautiful view. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay!
Amazing Chicago Skyline View
Terry_S, Mar 2024
It was absolutely amazing. The view 360 degrees was picture perfect. No clouds in the sky. Enjoyed a glass of wine and a beer while taking in the view of Chicago.
Response from Host, Mar 2024
Thank you for your glowing review! We're thrilled to hear that you had an absolutely amazing experience with us. It's fantastic that you enjoyed the picture-perfect 360-degree view of Chicago without any clouds in the sky. We appreciate your kind words and hope to welcome you back soon for another unforgettable experience!
Good enough!
Michelle_B, Mar 2024
It was cool of course but I wish someone would have told me that due to the clouds that we would not be able to see anything once we got to the top. A little bit expensive to not be able to see anything. But, I would do it again on a perfectly clear day.
Response from Host, Mar 2024
We apologize for any disappointment caused by the cloud cover obscuring the view during your visit. Your feedback is valuable, and we'll strive to provide clearer communication regarding weather conditions affecting visibility. We're glad to hear you found the experience cool, and we appreciate your understanding. We look forward to welcoming you back on a perfectly clear day for another enjoyable visit!
Zero
James_P, Mar 2024
Venue staff did not recommend the attraction due to no visibility. Request refund. Tried to get refund through WhatsApp link.
I booked it bymistake and...
Krishnateja_P, Mar 2024
I booked it bymistake and asked to cancel it immediately the next minute But havent got any response Waiting for a refund
Waste of money
Hunter_S, Mar 2024
Waste of money no one even scans your ticket mso I paid 97 dollars for 2 drink I will be calling for a refund
...

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