Dear Zahra_A,
Thank you for your detailed feedback on the 03 Days Highlights of Sigiriya, Kandy, Nuwara Eliya, Ella & Udawalawe tour. We appreciate your insights and are committed to addressing the concerns you've raised.
We understand the significance of each destination you mentioned, and we are dedicated to optimizing our itinerary to ensure that our guests have ample time to explore these highlights. Your specific points about Sigiriya Rock, Cave Temple, Tooth Relic in Kandy, Cultural Dance in Kandy, Botanical Garden, Tea Plantation, Nine Arch Bridge, Little Adams Peak, waterfalls, and Udawalawe National Park are crucial in shaping our approach to future tours.
To enhance your experience, we will implement the following improvements:
Extended Duration: We will revise the itinerary to allocate more time at each attraction, ensuring a comprehensive exploration of Sigiriya Rock, Cave Temple, Tooth Relic, Cultural Dance, Botanical Garden, Tea Plantation, Nine Arch Bridge, Little Adams Peak, waterfalls, and Udawalawe National Park.
Reduced Rush: Our guides will be instructed to avoid rushing through the attractions, allowing guests, including solo travelers, the freedom to absorb the beauty and historical significance of each site at their own pace.
Accurate Pricing Information: We acknowledge the concern about pricing discrepancies, and we will update our information promptly to reflect the current and accurate costs of additional activities and entrance fees.
Your feedback is invaluable, and we are committed to making the necessary adjustments to enhance the overall tour experience. We genuinely apologize for any inconvenience caused during your trip and appreciate your candid input.
We hope you'll consider giving us another opportunity to showcase the improvements made based on your valuable feedback.
Sincerely,
Jeev