The meeting point is in Broadgate, between the statue and the clock. If there is an event or stalls in Broadgate, the meeting place will be under the clock on the south wall. Either way, just look for the man with the Sky Blue top hat, tailcoat and flag. (9.50am Tues/Thurs/Sat, 12.50pm Weds/Fri)
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)