up to 24 hours before the experience starts (local time)
Please check in 20 minutes before the start of the experience. Please bring your original passport or Emirates ID with you to be presented at the counter.
• Please wait in the hotel lobby or in the designated pickup point at your scheduled pickup time. • We have a 24/7 customer support team to ensure hassle free transfers and any queries are taken care real-time. • We will share the pickup details one day prior to your tour date via email or WhatsApp, for further assistance please do contact us. • Kindly mention your address in 'special requirements’ if not listed (within Dubai)
You can cancel up to 24 hours in advance of the experience for a full refund.