Dubai

Atlantis Lost Chamber Aquarium in Dubai

Dubai, United Arab Emirates
Atlantis Lost Chamber Aquarium in Dubai
  • 1 to 5 hours

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Overview

    What's Included

    • Entrance Ticket to The Lost Chamber
    • Free entrance for child below 3 yrs or below 1.2m height
    • All Fees and Taxes

      Meeting and Pickup

      Departure Point

      • The Lost Chambers Aquarium, Avenues in Atlantis, The Palm Crescent Road, Dubai United Arab Emirates

      What To Expect

      The Lost Chambers Aquarium

      Admission Ticket Included

      Additional Info

      • Confirmation will be received at time of booking
      • Not wheelchair accessible
      • Near public transportation
      • Infants must sit on laps
      • Most travelers can participate
      Operated by Dream Fly Tourism LLC

      Cancellation Policy

      You can cancel up to 24 hours in advance of the experience for a full refund.

      • For a full refund, you must cancel at least 24 hours before the experience’s start time.
      • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
      • Any changes made less than 24 hours before the experience’s start time will not be accepted.
      • Cut-off times are based on the experience’s local time.

      Traveler Photos

      Reviews

      1.0
      1 review
      Total review count and overall rating based on Viator and Tripadvisor reviews
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      Reviews by Viator travelers.
      Showing 1-1 of 1 review
      THE WORST CUSTOMER SERVICE
      Neiza_G, Apr 2024
      This review is not about the aquarium itself but the customer service provided. I booked this trip on a date available on the website. This was for the Thursday 11/4, a few hours before the booking I receive a message saying that the aquarium is closed & I am assuming this was because of the flood that occurred at the time as it affected many things. They wanted to reschedule the trip but I was not able to because I was flying back home that evening. I requested for a refund as this was NOT my fault & the date should not have been made available if the aquarium was closed. I received the response that they will “check with their team” - when in fact it should be to process the refund as it is on their behalf. After a few days I messaged them to enquire about the refund and they have just been ignoring my messages. I proceeded to email viator, who got back to me saying “unfortunately they are unable to process a refund”. There was no reason given for this and this is absolutely ridiculous!!! I made a booking for 6 people which got cancelled on THEIR behalf - it is only right that you REFUND the customer as this is not their fault. I have emailed back and have not heard any response once again. This is seeming like a scam to me. Once they’ve taken your money don’t expect to receive it back for anything that occurs unexpectedly! DO NOT BOOK!
      Special Offer

      From $17.48

      $22.00 Save $4.52

      up to 24 hours before the experience starts (local time)

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