I am sorry that you were disappointed in your experience. But, I am happy that you enjoyed the dolphins, eagles, ospreys, little blue herons, snowy egrets, white egrets, great blue herons, tri-colored herons, royal terns and swallow-tailed kites.
Unfortunately, our thermostats do not control the outside temperature. But, you were prepared and brought appropriate clothing as encouraged in your email confirmation.
The boat is a 27' x 8.5' Skiff with captains style seating that is perfect for the very shallow calm waters of the 10,000 Islands. We limit each tour to just six guests on the boat for an intimate experience.
I believe you may have errored in your statement. Your guide was not late, nor was your trip shortened. We only truncate trips for unexpected weather or customer's requests.
Hopefully, next time the temperature will be above 60 degrees.