Florence Duomo Cathedral Guided Visit with direct access

Firenze, Italy
Inside Florence Duomo Guided Visit with direct and dedicated access

From $27.05

Select Date and Travelers

Free cancellation
Up to 24 hours in advance.
  • 1 hour to 1 hour 30 minutes
  • Offered in: English


Florence’s Duomo or Santa Maria del Fiore Cathedral is renowned as one of Italy’s most magnificent churches. On this small-group tour, enjoy skip-the-line entrance and head straight inside to enjoy a guided visit to the cathedral interiors. See the marble choir of Bandinelli, admire the stained-glass windows by Donatello, Ghiberti, and Andrea del Castagno, and hear the history of Paolo Uccello’s clock.
  • Skip the line tickets mean direct access and no waiting in line
  • Explore inside the Duomo with a small group and guide to point out all the details
  • Enjoy access to the Misericordia Museum and take in the views from the top
  • Use the app to learn the history of Duomo Square (if option selected)

What's Included

  • Skip the line with direct and dedicated access to Florence Cathedral
  • Professional Guide during the Cathedral Guided Visit - monolingual Tour
  • After the Duomo Guided Visit, admission to Misericordia Museum and square view from its top floor
  • If option selected: Mobile-app to continue your Duomo Complex monuments exploration after the Tour
  • Climb up to the Dome

Meeting And Pickup

Meeting point

  • Piazza del Duomo, 19
    Piazza del Duomo, 19, 50122 Firenze FI, Italy

    Meeting point: in front of Misericordia Museum - Piazza del Duomo 19/20, Firenze Meeting Time: 15 minutes before the booked departure time

End point

  • Cathedral of Santa Maria del Fiore
    Piazza del Duomo, 50122 Firenze FI, Italy

Ticket redemption point

Piazza del Duomo, 19, 50122 Firenze FI, Italy

What To Expect

Duomo - Cattedrale di Santa Maria del Fiore

45 minutesAdmission Ticket Included

Museo della Misericordia di Firenze

40 minutesAdmission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Most travelers can participate
  • Appropriate clothing is mandatory to visit places of worship
  • If option with mobile-app selected: Download the APP "POP GUIDE" from the App Store (iOS or Android) on your smartphone before the tour. You are going to receive the credentials the day of the tour.
  • It is mandatory to arrive at the meeting point at the mentioned check in time. In case of delay it will not be possible to join the excursion, nor to have a refund or reschedule the tour.
  • It is mandatory to arrive 30 minutes early at the meeting point because, before the visit, after receiving the entrance ticket, it is mandatory to deposit all the objects required by the Regulations and the following types of bags at the cloakroom (Piazza Duomo, 38/r): ➢ Backpacks of any bulk or size and any bag designed to be worn on the back; ➢ Bags, suitcases, parcels, bags and containers in general that exceed the dimensions of 35cm x 30cm x 15cm: ➢ Any object which, in the unquestionable judgment of the staff in charge, may constitute a danger to other visitors or to the integrity and safety of the structure. Attention: baggage retrieval must take place at the end of the visit according to the scheduled time. In any case, the duration of the deposit cannot exceed the closing time of the cloakroom.
  • This tour/activity will have a maximum of 20 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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34 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 34 reviews
Dorothy_S, Sep 2023
A very knowledgeable and pleasant guide took the tour and made it very interesting and brought the history of the Duomo to life.
Quick, easy, and informative
Kimberly_K, Sep 2023
A very interesting tour of the Duomo. Our tour guide was very informative. This little 30 minute tour was a great way to view the inside!
Excellent service to avoid the line
Doug_P, Sep 2023
Knowledgeable guide with excellent English so we were able to understand the interesting facts about this ground building and the uses for all these years
Response from Host, Sep 2023
Good morning from Caf Tour & Travel, Dear Doug, Thank you very much for your thoughtful review. We are delighted to hear that you found our guide knowledgeable and appreciated their excellent English language skills. It's our goal to ensure that all our guests have a comprehensive understanding of the historical significance and varied uses of this remarkable building throughout the years. We look forward to welcoming you back in the future on one of our other activities, Best regards
Quick tour and skip the queues
Shane_M, Aug 2023
Direct access was worth it but only just, English guided tour but unfortunately difficult to understand. It was very Bly for the main area - nothing more. Took about 40 mins.
Response from Host, Sep 2023
Good morning from Caf Tour & Travel, Dear Shane, thank you for taking the time to share your review on Viator and we regret to read your comment. Our Cathedral guided visit takes usually 30 minutes, so our Guide provided you 10 minutes more of guided tour. Please, let us clarify that we use to receive many compliments regarding our guides services, furthermore our professional guides are all licensed, fluent in English and with many years of background experience on Florence’s heritage. Hoping to welcome you again in one of our experiences to change your mind on the quality of our services, Best regards
Worth it!
Victoria_F, Aug 2023
The tour was short and sweet but very informative! The meeting place was very clear, the guide was extremely knowledgeable, and I can’t understate how great it was to skip the line when it was 100 degrees outside! Our tour also got us into the adjoining museum which gave us great views of the whole square! Would definitely do again.
Response from Host, Aug 2023
Good morning from Caf Tour & Travel, Dear Victoria, Thank you for taking the time to share your recent experience with us! We are glad you appreciated the Cathedral guided visit and the beatiful skyline you could see from the Misericordia Museum. As you said in your review, our goal is to make your experience easier with the skip-the-line entrance, to fully enjoy the stunning Santa Maria del Fiore Cathedral. Hoping to welcome you again in one of our activities, there's so much more to see and experience, Best regards
Duomo brought to life
Paul_S, Aug 2023
Excellent local guide with very detailed explanations. Skipping the line was worth the cost, on it’s own. Would’ve liked it to be a little longer tour.
Short but solid!
Lucy_P, Jul 2023
Short but very informative tour with an excellent knowledgeable guide. We really enjoyed it - thank you
Our guide was not...
crabbie4, Jul 2023
Our guide was not knowledgeable, unprepared and rude to a customer because he didn’t do a sound check and the she didn’t have an extra earpiece to give him. She was boring.
Response from Host, Jul 2023
Good morning from Caf Tour & Travel, Dear Customer, Thank you for providing your valuable feedback regarding your recent experience with us. We sincerely apologize that your tour did not meet your expectations, and we take your comments very seriously. We are currently investigating the situation and will address the issues you raised with our guide. Our aim is to consistently deliver quality service to all our customers, and we understand the importance of knowledgeable and courteous guides. We truly value your feedback and hope that you would consider giving us another opportunity to showcase the high-quality experiences we are known for. Your satisfaction is our priority, and we strive to continuously improve our services to meet and exceed your expectations. Our best regards
Nice, quick tour
Jennifer_C, Jul 2023
This is a super short tour but we’ll worth it. Our guide was wonderful. She was smart, knowledgeable, passionate and nice. If you want to do the Dome or tower, you will need to buy separate tickets but if you just want to learn about the Duomo, this is a wonderful quick tour.
Never found guide.
Lisa_M, Jun 2023
We never found our guide in a sea of people. They do not wear ID or shirt that identifies them as Viator and the meeting place was popular for other tour groups as well. Hundreds of tourist in area there. We requested a refund but have not heard yet.
Response from Host, Jun 2023
Good morning from Caf Tour & Travel, Thank you for your feedback. We regret reading your review of our tour. For us the satisfaction of our clients is of paramount importance. By the way it is important also to clarify that, as per your voucher and per our online page, our assistant was at the meeting point wearing blue clothing with CAF TOUR & GRAY LINE FLORENCE until 2:30pm. Moreover, the meeting point is not in a crowded area but in a small open space in front of Misericordia Museum, and other Viator customers enjoyed the guided visit regularly that day. Hoping that the above clarifications meet your understanding, Regards
Ok Tour
Kevin_H, Jun 2023
Duomo Cathedral was beautiful and the tour guide was knowledgeable. Unfortunately, everything is a cash grab, and touring the ancient chapel under the main cathedral was not included nor was the bell tower.
Response from Host, Jun 2023
Good morning from Caf Tour & Travel, Dear Kevin, Thank you for taking the time to share your experience with us. We are glad that you liked the Cathedral and the guided visit, but let us specify that it is clearly mentioned on Viator online page what this experience includes: “Skip the line with direct and dedicated access to Florence Cathedral (no queue to enter); Professional Guide during the Cathedral Guided Visit; monolingual Tour; admission to Misericordia Museum and square view from its top floor”. So that the tower bell and the Crypt of Santa Reparata are not included in the guided visit. Hoping that the above clarifications meet your understanding, Regards
Majestic Cathedral
Natalia_T, Apr 2023
It's a good oppotunity to skip the long line too get tickets. I was impressed by the dom painted by Vasari and wonderfull outer shell of the dome built by Brunelleschi.
Excellent tour and guide very knowledgeable
frank_s, Apr 2023
A very well organised trip and skip the line tickets were so helpful as it was very busy at the Duomo. The ticket collection was smooth and took place at the site of the Misericordia di Firenze - the voluntary ambulance/paramedics of Florence. It started to rain heavily and we were kindly invited inside whilst we waited for our guide and able to use the facilities. Lovely people welcoming us into this lovely building. The excellent guide was able to tell us the history of the building and the Misericordia and after the Duomo tour we were able to return and visit the museum upstairs. This was very interesting and gave us an insight into the Misericordia. The Duomo skip the line tour was very interesting and we were very glad to not have to wait in line as it was a very busy day. The inside of the Duomo was beautiful and it was interesting to see the original church below ground.
The tour is super short....
JOSEA_M, Apr 2023
The tour is super short. The information is nice and everything, but, to be honest, it was not what we were expecting.
Response from Host, Apr 2023
Good morning from Caf, we regret that you dind't appreciate our tour but it was written that the visit is about 30/40 minutes. Regards
Bit underwhelmed with this tour
Justina_M, Jul 2022
A lot of (unexplained) waiting around at Misrecordia for our guide. The tour was very mediocre with not a lot of information or detail…..far too general in content for the cost of the tour.!
Not Impressed
Deborah_C, Jul 2022
Tour was :30 minutes late, then walked .5 mile! Could not hear the guide once inside the cathedral! Don’t like Viator’s policy of meeting at a site away from the attraction - too confusing and too much wasted time!
Susan_W, Jul 2022
Only plus to this is bypassing the line tour guide was excellent and knowledgeable. We learned a lot about the history of the church
Domo Firenze what and why & interior
Angelique_K, Aug 2021
Domo what is it and how is it build Information about interior Information about Medici time in Firenze, clock , altarpiece s A not very long but nice tour Downstairs is a little a bit unfriendly souvenir store. Brunelleschi tomb was also downstairs.
Response from Host, Aug 2021
Dear Angelique_K, thanks a lot for your feedback! :) We are really happy to see that you have appreciated your Florence Duomo guided tour, a must see when you come to Florence. We hope to meet you again to show you other wonderful sights of our city and Country! Our best regards
Another Way Into the
Steven_P, Aug 2019
I made the common mistake of not booking my entry tickets in advance of my visit. When i got to the ticket office I found that all time slots had been sold out, with nothing available before my departure in two days. Luckily I found this tour online that granted us access (limited Church access only, not Baptistry). Our tour guide was a delight, eager to share her wealth of knowledge about the Church and Florentine history.
Yo solicite guía español y solo lo había en ingles
Raquel_P, Sep 2023
La guía solo hablaba inglés yo la solicité en español y tuve que hacer la visita por nuestra cuenta Un fraude total
Response from Host, Sep 2023
Buenos dìas desde Caf Tour & Travel, Estimada Raquel, Gracias por compartir su comentario con nosotros. Lamentamos leer lo que ocurrió con respecto a la actividad que reservó. Queremos señalar que, como puede ver en nuestra disponibilidad en la página de Viator, la visita guiada a la Catedral en español solo se realiza los lunes y sábados. Además, como se especifica en su bono, tanto en el título como en las inclusiones, la visita guiada en el día que usted reservó estaba en inglés. En la esperanza de que nuestras explicaciones hayan cumplido con sus expectativas, Cordialmente

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