This private car service is not managed well - do not reccommend
Eddie_H, May 2024
My wife and I booked this private car service for our 30th anniversary. It was a horrible experience from the start. Vehicle was an old beaten up bmw. The Driver had trash sitting in the back seat when we arrived and the front seats were laid all the way back which left little room for the back seat passengers. My wife and i should have walked away and cancelled then and there, but we went ahead with the trip once the driver cleaned up the vehicle. The tour itself was below expectations and not professionally managed by the driver. We decided to end the 6 hour excursion after only 3 hours. When you pay $900 USD for a private island tour, you expect a more professional service and business establishment. Viator should look into this further and make better choices on which excursion services you promote through your app.