The most memorable part of the tour was that we were supposed to have an English-speaking driver/tour guide but he spoke only Japanese. We were short-changed in what we paid for because he could not explain anything to us or find out what we wanted to do. Overall, I have been disappointed with Viator because of the 5 or 6 trips we purchased through your company, this purchase was not fulfilled properly and two tour guides for other tours never showed up and left us without tours for those stops. Those two tours were in different cities but were the same company. You would be better off not to use Japan Guide Agency anymore.
Response from Host, Apr 2023
Thank you for reviews on the TripAdvisor
We are very sorry !
I am very sorry inconvenience for you .
We will take your advice and try to provide better service.
We will provide the best taxi tour service for you
We hope to looking foward to seeing you again
Welcome to jeju island and Jeju k taxi tour !
Thank you very much
Jeju k travel agency team(Jeju k tour )
Compare Similar Experiences
1 / 3
Current
Private Day Jumbo Taxi Tour Experienced Driver in jeju island