Krakow

Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup

Krakow, Poland
Auschwitz Birkenau Guided Tour with hotel pickup
Likely to Sell Out

From $47.54

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 to 8 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Learn about Poland’s history and visit a former concentration camp—Auschwitz Birkenau, that now acts as a place to remember those who lost their lives there during World War II. Save time planning your own transport by having Krakow hotel pickup and drop-off included. By going on a guided tour, you are able to understand more about the context of the site and the things that happened there.
  • Visit the UNESCO World Heritage Site—Auschwitz Birkenau
  • Avoid busy public transport—hotel pickup and drop-off included
  • Learn historical context by having a guided tour
  • Avoid crowds with a guarantee to skip long lines

What's Included

  • Professional guide
  • Hotel pickup and drop-off
  • Transport by air-conditioned minivan
  • Round-trip shared transfer
  • Guaranteed to skip the long lines
  • Headset to hear your guide clearly
  • Food and drinks

Meeting And Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Floriana Straszewskiego 14
    Floriana Straszewskiego 14, 33-332 Kraków, Poland

    Gr8way Meeting Point

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

Customer needs to provide their accommodation address in order to perfom hotel pickup. In case of lack of this information customer will be awaited at our meeting point at Straszewskiego 14 Street. Please consider that some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available! When the transfer is made by a large bus -Mercedes Sprinter- it is unable to enter some streets. In that case we provide a pickup from closest possible pickup point. Due to large siege in Museum during several occupied months, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change. The pickup for the tour starts above to choosen start time option. ⚠️ You will be picked up from your selected location between 5:30am to 1:30pm depending on museum's availability to start the tour. Select your most favorable timeslot and we will try to fit you in, but it is not a guarantee. We will inform you the final pickup time at least 12 hours prior to pickup time so you can make plan to arrive at pickup location.

What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

2 hours Admission Ticket Included

Memorial and Museum Auschwitz II-Birkenau

1 hour Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Most travelers can participate
  • VISITING PACE: Please note that there are hundreds of people visiting the Auschwitz Museum every day and keeping your own pace of sightseeing is not possible.
  • DEPARTURE TIME: You will be picked up from your selected location between 5:30am to 1:30pm depending on museum's availability to start the tour. Select your most favorable timeslot and we will try to fit you in, but it is not a guarantee. We will inform you the final pickup time at least 12 hours prior to pickup time so you can make plan to arrive at pickup location.
  • LUGGAGE SIZE: Each traveller is allowed a maximum size of any baggage allowed in The Auschwitz Birkenau Museum is 30x20x10 cm. This is more or less the size of an A4 sheet. It's okay to have a small handbag or wallet with you. If your luggage is bigger, you can leave it in the locked bus parked next to the museum. Our driver will look after your luggage while you are away.
  • WEATHER: We operates in all weather conditions, during this tour, you will spend up to 70% of the time outdoors, especially during the second part at Birkenau Memorial Place. Please bring weather appropriate clothing.
  • HOTEL PICKUP: Some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available. In that case we provide a pickup from closest possbile pickup point.
  • In order to enter the Auschwitz Musuem customer must provide tour provider with full names of all participants. Otherwise customers won't be allowed to enter.
  • ID DOCUMENTS: Every visitor has to bring ID to verify. Otherwise the security might refuse enter the Musuem
  • Children must be accompanied by an adult
  • Valid student ID allows you to get a youth discount.
  • Due to Covid 19, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

See more

Traveler Tips


Please note that the terrain is not even so be careful to wear super supportive shoes.
Pick up on time, great air conditioned mini bus, driver and guide excellent, a must for all visitors
There is a fair amount of walking involved in this so be prepared, especially on the second part of the tour.
Reviews by Viator travelers. We perform checks on reviews

Reviews

4.0
1,701 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 1,701 reviews
Brilliant Experience
Nathan_C, Mar 2024
Although it is an emotionally exhausting trip, both the coach driver and our tour guide were absolutely spot on. We couldn't have asked for a better team for our day out. The driver was very punctual and even offered multiple drop offs at the end of the trip. The tour guide was also very knowledgeable and took the time to answer any questions our group had. Would highly recommend to anybody coming to Krakow to use this company. 5*
Will leave you speechless
Karl_C, Mar 2024
So worth the long day to go see a big part of history, it will fill you with mixed emotions but it's a must see place.. the guide was excellent and could answer any question.
Glad I’ve experienced it but very rushed
Mandy_C, Mar 2024
Our transport was fantastic and the driver very friendly and chatty, the minibus was comfortable and warm. Wait time was reasonable. The tour guide was great very knowledgeable and informative. Auschwitz & Birkenau are very emotive places to visit with all the horrific history but I felt like true sense what really happened there has been diminished due to the cattle market feeling when you’re there. They get as many people through the doors all at once and it spoils the whole tour. There were far too many people trooping around and there was no time to pause and appreciate what all those victims had endured, it would have made such a difference if there was a little time to reflect on what we were seeing and hearing. There are vending machines near the car park of Auschwitz to get drinks and snacks although there’s not much time to eat or drink during the tour just a 10 minute break between the 2 camps as it’s a little rushed and very busy with long queues for toilets and vending machines. Taking your own drinks and packed lunch would be easier.
Highly disappointed
Helen_S, Mar 2024
I was awaiting my hotel pick up time as it was getting closer to 6pm I thought it best to ring and ask the question. The lady on the other end of the call was rude and said she didn't know yet. Later that night I recieved an email saying our tour for the next day had been cancelled as there was too many booked on. We then had to contact the seller to request a refund..... highly disappointed
Mindblowing tour
Markas_D, Mar 2024
Brilliant trip so much to see and take in its a must for anyone to see . Reading books alone doesn't tell the whole story you need to come here.
Very interesting and emotional day. Natalia was brilliant
Ailsa_M, Mar 2024
Very well organised, we saw everything we wanted to and the day was well structured. Natalia was lovely and explained everything so well and with respect
Not what we booked...
Tom_F, Mar 2024
The tour itself is worth doing. Very moving experience. The arrangements were poor. Booked hotel pick up and day before get a message saying we had to meet at Central Point. Went there on the day and after a 20 minute delay bus left , calling at our hotel to pick up other passengers. Poor organisation...
Certainly open the eyes but heartbreaking
Martin_R, Mar 2024
The English tour guide was brilliant and full of knowledge. I personally think everyone if they can should go and experience Auchzwich because of the history but it is obviously very harrowing
Trip missed through late text
Lucy_A, Mar 2024
Beware of last minute time changes. Due to a late delivered text we missed our trip. They changed puck up from 10.10 am to 6.55 am
A tour worth doing
Steven_H, Feb 2024
The trip was a haunting experience. It was well organized and definitely worth doing. There is a lot of walking involved. The guide was very knowledgeable. My only issue was that when the guide was too far away from the group the head phones cut out. Due to the number of groups doing the tour the Auschwitz part was rushed. Birkenau not so. Transport from Krakow was comfortable and on time.
Great experience
Michael_R, Feb 2024
Great service,bus picked us up on time, friendly driver very helpful, everything was on time, tour guide was great and explained it well
Utterly humbled
Lacey_S, Feb 2024
An unbelievable experience in every way, would highly recommend going, my daughter came with me and she is only 14 and for being so young she said she had one of the most moving experiences, wear comfortable shoes cause there’s a lot of walking involved
Good day but communication could be better
maisieamy99, Feb 2024
Had to chase for details of pick up the day before, if I had not done this we would have missed the bus due to it saying it is hotel pick up. We were not the only ones this happened to either. Other than this everything ran smoothly and was a very interesting day.
Awesome
sidneycook86, Feb 2024
It was very good . The lady who took us knew her stuff and we was not rushed even though wot happened there is so sad . I believe everyone should visit and see how bad it was
Excellent and well organised trip
Sharon_W, Feb 2024
A very poignant visit, couldn't say it was a good day, but it was an experience everyone should have. The trip itself was extremely well organised and although it's a lot to cram in, I felt I learned so much from the guide.
Traumatic but educational
kelly_w, Feb 2024
An experience I never want to do again but found so informative. My son is learning about the holocaust at college so we went to aid this. The models and displays were terrible and so upsetting but showed what it really was like. My heart ached for those poor people. I’m grateful to be able to learn about the history.
The saddest place on earth.
Kenneth_M, Feb 2024
Excellent all round experience, from being picked up from our apartments to being dropped back off… Dawid or driver was punctual and chatty, Kasha our guide was brilliant at what she did, very knowledgable and clear. She made sure we were all together and explained everything well. Lots of walking and you do have to keep pace at the second camp so you can hear. But no faults at all from me. A fantastic but very sombre experience.
Good but rushed
Ciaran_K, Feb 2024
It says hotel pick up but they tell you a street you need to get to for a certain time wasn’t far just defeats the point of paying for it. Comfy travel driver was very friendly and helpful but the actual guided tour seemed abit rushed rather than been able to take everything in
Our transportation was...
Renee_Y, Feb 2024
Our transportation was really good our bus broke down on way but company was very quick and sent a new transport and got us there on time. Our tour guide was really good explained everything to us and was really knowledgeable.
Tour guide was excellent
Lauren_O, Feb 2024
Our tour guide was excellent! She really knew her stuff. It was a very interesting (but very heavy) day. Would highly recommend this tour!
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