Krakow
Auschwitz Birkenau Guided Tour with hotel pickup

Auschwitz & Birkenau: Live-Guided Tour with Transportation and Hotel Pickup

Krakow, Poland
  • 7 to 8 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Learn about Poland’s history and visit a former concentration camp—Auschwitz Birkenau, that now acts as a place to remember those who lost their lives there during World War II. Save time planning your own transport by having Krakow hotel pickup and drop-off included. By going on a guided tour, you are able to understand more about the context of the site and the things that happened there.
  • Visit the UNESCO World Heritage Site—Auschwitz Birkenau
  • Avoid busy public transport—hotel pickup and drop-off included
  • Learn historical context by having a guided tour
  • Avoid crowds with a guarantee to skip long lines

What's Included

  • Professional guide
  • Hotel pickup and drop-off
  • Transport by air-conditioned minivan
  • Round-trip shared transfer
  • Guaranteed to skip the long lines
  • Headset to hear your guide clearly
  • Food and drinks

Meeting And Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Floriana Straszewskiego 14, 33-332 Kraków, Poland

    Gr8way Meeting Point

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

Customer needs to provide their accommodation address in order to perfom hotel pickup. In case of lack of this information customer will be awaited at our meeting point at Straszewskiego 14 Street. Please consider that some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available! When the transfer is made by a large bus -Mercedes Sprinter- it is unable to enter some streets. In that case we provide a pickup from closest possible pickup point. Due to large siege in Museum during several occupied months, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change. The pickup for the tour starts above to choosen start time option. ⚠️ You will be picked up from your selected location between 5:30am to 1:30pm depending on museum's availability to start the tour. Select your most favorable timeslot and we will try to fit you in, but it is not a guarantee. We will inform you the final pickup time at least 12 hours prior to pickup time so you can make plan to arrive at pickup location.

What To Expect

Panstwowe Muzeum Auschwitz-Birkenau

2 hours Admission Ticket Included

Memorial and Museum Auschwitz II-Birkenau

1 hour Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Most travelers can participate
  • VISITING PACE: Please note that there are hundreds of people visiting the Auschwitz Museum every day and keeping your own pace of sightseeing is not possible.
  • DEPARTURE TIME: You will be picked up from your selected location between 5:30am to 1:30pm depending on museum's availability to start the tour. Select your most favorable timeslot and we will try to fit you in, but it is not a guarantee. We will inform you the final pickup time at least 12 hours prior to pickup time so you can make plan to arrive at pickup location.
  • LUGGAGE SIZE: Each traveller is allowed a maximum size of any baggage allowed in The Auschwitz Birkenau Museum is 30x20x10 cm. This is more or less the size of an A4 sheet. It's okay to have a small handbag or wallet with you. If your luggage is bigger, you can leave it in the locked bus parked next to the museum. Our driver will look after your luggage while you are away.
  • WEATHER: We operates in all weather conditions, during this tour, you will spend up to 70% of the time outdoors, especially during the second part at Birkenau Memorial Place. Please bring weather appropriate clothing.
  • HOTEL PICKUP: Some of the hotels located in Kraków Old Town are in traffic restricted area and no direct pickup is available. In that case we provide a pickup from closest possbile pickup point.
  • In order to enter the Auschwitz Musuem customer must provide tour provider with full names of all participants. Otherwise customers won't be allowed to enter.
  • ID DOCUMENTS: Every visitor has to bring ID to verify. Otherwise the security might refuse enter the Musuem
  • Children must be accompanied by an adult
  • Valid student ID allows you to get a youth discount.
  • Due to Covid 19, Auschwitz Museum reserves the right to change the visiting time, therefore the pickup time is approximate and may change
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

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Traveler Tips


Please note that the terrain is not even so be careful to wear super supportive shoes.
Pick up on time, great air conditioned mini bus, driver and guide excellent, a must for all visitors
There is a fair amount of walking involved in this so be prepared, especially on the second part of the tour.
Reviews by Viator travelers. We perform checks on reviews

Reviews

4.0
1,809 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 1,809 reviews
Excellent experience
Niki_K, Mar 2024
The guide was very informative and fluent in English. The driver picked us from the point at the time that we agreed. The whole tour was excellent. It is a place that you must visit if you visit Poland.
Would recommend
Imogen_D, Mar 2024
The meet point and time to meet was confirmed in a text the night before and the bus arrived at the meeting point bang on time. Our tour guide traveled with us and was very informative and respectful the whole way round. Would definitely recommend a tour with this company!
Out of words
Hanna_G, Mar 2024
The tour gives you a hearthbreaking take on this history, the bus was on time and the guide was very explicative and had s good knowledge on the topic
Bad company
Andrea_S, Mar 2024
Never got contact to this company tour operator when needed and missed the tour because they changed the time and not able to contact toget help. And no refund available..
Auschwitz
Eileen_M, Mar 2024
This trip was perfect in every way. Pick up time was good. We travelled from hotel in a 8 seater mini bus which was very comfortable. The tour guide was very knowledgeable. Auschwitz was a very moving experience.
A must do
Tony_H, Mar 2024
This is a humbling, shocking and harrowing experience that everyone should do at least once in their life. As the saying goes “those who do not learn from history are doomed to relive it” Information about the tour was updated regularly and arrangements for collection were done the day before via text. The mini bus collected us at the hotel. The tour guide was very good. I would say, that anyone with mobility issues should know there is a lot of walking and climbing stairs involved. My only negative would be, the minibus was a little cramped, but otherwise everything was done fantastically.
Great experience
Margaret_W, Mar 2024
Excellent pick up service. Not so good on the return. Driver stopped before the pick point and didn't say that we needed to get off. Had to alight at the next stop, some 20 minutes away from our hotel. The tour was very interesting and emotional. The guide was passionate about the history. Did feel a bit rushed. No time to read the information boards. Did have time for photos though. All in all would recommend
Terror camps
Thomas_B, Mar 2024
My most memorable part of the visit was seeing the actual size of the Birkenau camp. I still can’t believe what went on but I know it happened.
Cancelled on the day
Karen_G, Mar 2024
We arrived at the bus to find our booking for 4 had only been made for 2 and so were turned away. As we were only in Krakow for a short time we were unable to reschedule. We are still waiting on a response from the tour operator regarding a refund. Very very disappointed.
Make sure you book
Gillian_H, Mar 2024
Really great tour, we all loved it. Our driver was lovely and friendly and our tour guide was amazing, so knowledgeable and friendly. Would defo recommend.
Completely disappointing
Sam_S, Mar 2024
Our tour was cancelled the day before and we are still waiting a refund to be issued Very very poor we came to Krakow for this trip and we missed out
Good experience
Stacey_T, Mar 2024
The tour guide on the day was amazing,so much knowledge.Driver was kn time but wanted us to get off before our pick up point which we said no we want to be dropped back to hotel where we were collect from,he did take us reluctantly.
Good tour but needed more time
Kenneth_H, Mar 2024
Excellent guide, very moving experience, however our booked time was moved back to a 15.00 start which was too late because it was dark before the tour was finished making it feel rushed
Excellent
Brian_W, Mar 2024
Excellent trip from start to end. Driver text to inform running few minutes late. Smooth transfer there and back. Excellent tour guide, very informative and respectful . 5*
Very good
Christopher_B, Mar 2024
All off it was very good. The gaid spoke very good English. Her nolig of sit was escalate. It was a very big sit
Total let down
Patricia_P, Mar 2024
Unacceptable change of time and place for pick up. No notification of tour time change, hence missed.
Great driver/tour guide
Vicky_H, Mar 2024
Our driver was fantasic. Tour guide was fantasic. My only complaint was that our time got changed so messed up our plans for the rest of the day, we travel home tomorrow and don't have time to do more.
Perfect!
Caisa_K, Mar 2024
Very good! Our driver was an absolute darling! And the guide in Auschwitz was top notch! I recommend this tour company very much!
Bucket List, things you must do
Iain_G, Mar 2024
First class service from driver at hotel pick up & journey to Auschwitz. Bucket list tour ticked. If you haven’t done it, it’s a must.
Great experience
Shauna_s, Mar 2024
Great service very interesting was very impressed with the service and the tour would recommend thank you
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