New York City

9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

Badge of ExcellenceNew York City, USA

From $39.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 2 to 4 hours
  • Offered in: English


In remembrance of the tragic events that took place on September 11, 2001, take this walking tour of Ground Zero and the National 9/11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National 9/11 Museum.
  • Take a guided walking tour of Ground Zero and the 9/11 Memorial
  • Hear first-hand stories of 9/11 from your guide
  • Guarantee your place on the tour by pre-booking
  • Optional upgrade to add admission to the National 9/11 Museum

What's Included

  • Narrated walking tour
  • Professional, local guide with a personal connection to 9/11
  • 9/11 Museum Entry (If Option Selected)
  • Guided visit to the 9/11 Memorial and Ground Zero
  • Gratuities

Meeting And Pickup

Departure Point

  • St. Paul's Chapel, 209 Broadway b/t Fulton Street & Vesey Street, New York City, NY 10007-2977

What To Expect

This Ground Zero walking tour begins at St Paul's Chapel, aka the Little Chapel That Stood. St Paul’s is the oldest public building in New York City that’s still actively used. This church somehow survived the falling debris from the 9/11 attacks on the World Trade Center despite being only one block away from the melee. It became a kind of rescue center during the aftermath of the tragedy, and the iron fence that surrounds it became a place for family members to post notices about their missing loved ones.

As the tour continues, walk to the FDNY Memorial Wall and FDNY Ten House. Hear the heroic stories about the emergency responders on that day and see the fire station at Ground Zero.

Finally, enter the National September 11 Memorial, aka the 9/11 Memorial, a tribute of remembrance and honor to the almost 3,000 people who were killed on 9/11—at the World Trade Center site, in the plane crash near Shanksville, Pa., and at the Pentagon—as well as the six people who were killed in the World Trade Center bombing in February 1993.

There are twin reflecting pools at the very spots where the Twin Towers once stood. Look up and see One World Trade Center’s Freedom Tower.

There is an optional upgrade to include entry into the National 9/11 Museum. The museum tells the story of 9/11 through multimedia displays, archives, narratives and a collection of artifacts. The lives of every victim of the 2001 and 1993 attacks are commemorated here.

St. Paul's Chapel

15 minutesAdmission Ticket Free

The Oculus

15 minutesAdmission Ticket Free

The National 9/11 Memorial & Museum

2 hours Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 3 and under free with paid adult ticket
  • This tour/activity will have a maximum of 20 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

See more


3,237 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 3,237 reviews
Awesome Tour
Eugenia_F, Apr 2024
The tour guide was amazing! He gave a personal account of his experience on the day of 911 and also answered all the questions we had about that very tragic day and the events that happened in the aftermath.
Totally awesome!
Joyce_C, Apr 2024
Daniel was a great tour guide. He showed us all the sites and had wonderful stories to go with it. Would recommend this tour with Daniel.
Great History Lesson
Brad_S, Apr 2024
David is superb! We heard stories that really amplified the importance of taking this tour. We live in Southern California and my daughter and her friends had no memories of this event. They were deeply moved. Thank you.
Emmeline was our guide on...
Marc_C, Apr 2024
Emmeline was our guide on the tour and was very knowledgeable as she had a personal connection to the site. i would recommend this tour for those who don't have lots of time to learn the history. i had added on the Museum and it was 10$ extra for the Audio Guide in the Museum.
Great Experience
Cynthia_W, Apr 2024
Everything was Great for our 1st trip to New York! So thankful for a tour guide that was knowledgeable and friendly. He wasn't scared to talk to his group. Thank You!
9/11 Tour
Maureen_S, Apr 2024
Our tour guide, David, was very infor.ative & did a great job. My only comment is he needs to slow down a bit. He was losing some of the people during the tour.
Great tour
Shena_K, Apr 2024
Jonathan was great! So very polite and informative! We were so very glad we booked this! Loved seeing St. Paul’s cathedral. Best tour guide ever!
This was absolutely an essential part of our first NYC experience!
Jamie_C, Apr 2024
Daniel was our guide and he was wonderfully respectful and informative. We were a group of about 15 people on a very cold, very windy day and without a microphone or speakers, we could hear him easily - I was very impressed with how he was able to project so well over the normal street noise and wind. I expected the 9-11 Memorial and Museum to be the most important element of our NYC trip, and chose a tour because I hoped for details and stories I would otherwise never know if I did this memorial on my own. It was the right choice. I am so grateful for the stories and details Daniel brought to the experience and can say of all the iconic things we saw while in NYC on this visit, our time spent with Daniel and remembering this tragic event was the most significant. I highly recommend this tour and thank you again to Daniel.
It said ground zero tour but it wasn’t included
gina_p, Apr 2024
It was said that the ground zero sightseeing was included, but I couldn't go sightseeing because it was closed on Tuesday. I felt cheated even though I paid a lot of money.
Daniel was brilliant - a tour well worth taking
Dervallowry, Apr 2024
The tour guide Daniel was amazing. He explained everything in great detail. He answered everyone's questions and rushed nobody. It is well worth getting a tour guide to do this as you learn about things that have not been written about and Daniel told us about his own personal experience on the day of 9/11. It was so informative.
Ground zero tour
Carol_P, Apr 2024
The tour with Daniel was fabulous. He was very knowledgeable and shared so much information about Ground Zero. We were very pleased with our tour.
Moving experience
Sarah_S, Mar 2024
Walking tour by guide with firsthand experience of 9/11 should be required for all visitors to NY. It was well worth hearing the personal accounts woven into the historical events.
Knowledgeable with notes of hope and resilience
Erin_Q, Mar 2024
Our tour guide of the 911 memorial walking tour was knowledgeable and respectful of the events of that tragic day.
Evan_S, Mar 2024
Tim was OUTSTANDING... the level of facts and detail balanced with the seriousness of the situation and some timed humor made the tour a fantastic experience for my 23, 21, 19, and 15 year old kids. Thanks Tim!! Can't recommend this tour enough!
Informative. We'll worth the time.
Sasha_R, Mar 2024
Very informative 👏 👌. Amy was gracious and accommodating. Make sure to check the weather. We endured very cold weather.
Freedom in our country came at a price..
Maria_E, Mar 2024
The most moving experience ever! The tour-guide Paul was spectacular! He shared incredible details that would only happens if you go on the tour. I’m so proud of New York City for creating such a memorable space for the lives lost on 911. One of the best tours ever and I gained more appreciation for our country! The process of booking through Viator made it so seamless for the tour.
Wendy_M, Mar 2024
The whole experience was done in a very respectful way, David the guide was very knowledgeable and pleasant.
Guide was very informative & was a true New Yorker!
Kim_N, Mar 2024
The fountain & stories the guide shared. The museum was awesome too! The survivor tree & stories.. The individual pictures inside the museum with information about ea,
9/11 education - must do.
Sarah_M, Mar 2024
Wonderful educational tour. Our guide taught us a ton about 9/11, the architecture and the area. He was very knowledgeable and answered all questions thoughtfully. My daughters biggest takeaway was his respectful nature to the sacred memorial where so many lost their lives.
9/11 Memorial & Groumd Zero Tour w/Pail K
Mary_M, Mar 2024
Where to start… Well our tour guide Paul K was amazing. He was kind, patient, funny and knowledgeable. He knows his stuff. Paul K understood his audience and knew how important it was for us first timers to capture the moment. I have two teenage boys (12y.o & 14 y.o) and let me tell you getting their attention for more than 5 minutes is a daily mission in itself. Paul K captured their attention and kept them intrigued. My two sons were so in awww hearing and seeing the historic moments. My partner and I loved seeing it as a parents. So Paul K if you get to read this, thank you, thank you so much. And you are right, we will forever remember where we were when 9/11 happened. 💜💜

Compare Similar Experiences

1 / 3
No Photo
9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket


4 hours
Free Cancellation
No Photo
9/11 Memorial Museum Admission Ticket


2 hours
Free Cancellation

Explore Similar Things to Do