Playa del Carmen
Shared Departure Transfer Hotel to Cancun International Airport

Shared Transportation, International Airport to Playa Del Carmen Hotels

Playa del Carmen, Mexico
  • 1 to 3 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English


Travel from the Cancun International Airport to your hotel in Playa Del Carmen easily and affordably by pre-booking a shared shuttle service. Your driver will meet you and your fellow passengers outside the arrivals hall of the airport and take you all the way to your respective hotels in a comfortable, air-conditioned minivan.
  • Save time by pre-booking your transfers to Playa del Carmen
  • Save money with a shared transfer service
  • Travel in the comfort of an air-conditioned vehicle
  • Multiple departure times are available

What's Included

  • One-way shared transfer only to centrally located in Playa del Carmen City
  • Transport by air-conditioned minivan
  • Gratuities

Meeting And Pickup

Pickup points

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Start time

Confirm time with the local provider in advance of your experience.

Opening hours

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Drop-off points

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What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Transfers operate 24 hours a day; confirm your pickup time with the local operator before travel. Contact details are listed on your confirmation voucher
  • This product must be booked at least 48 hours in advance of your travel time.
  • Transportation included only to centrally located Hotels in Playa del Carmen City.
  • It is very important that you provide your complete Hotel/Cruise details, as well as your Arrival Flight schedule, at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
  • Most travelers can participate
  • Some of the pictures are illustrative and could not match with vehicle available in destination
  • This tour/activity will have a maximum of 15 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos


56 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 56 reviews
The logo stand made it easy to find
David_E, Feb 2024
The great thing is they had their booth with the company logo .. very friendly and accommodating .. my plane was delayed so I was able to text them through the app and let them know that I was running late. Everything went smooth. Thank you.
Unbelievably disappointed!
Marina_A, Feb 2024
I called to confirm our pick up time the day before, and the day of we were outside and waiting for the shuttle over 20 minutes before they were scheduled to arrive. 15 minutes past the pick up time, I called the company again, to speak to a lovely operator who informed me he was unable to get a hold of the driver, but he thought they would probably show up. After waiting another 15 minutes, we had to pay over $100 US for a taxi to get us to the airport on time. Don’t waste your time or money on this shuttle service for any travel needs such a disappointment!
Very satisfying
Raul_C, Feb 2024
Excellent service, timely, efficient and very friendly. On time, pick up, door to door service. I will definitely use them the next time.
Jamie_L, Feb 2024
The pick up was almost 20 minutes late, but the driver was nice and got us to the airport quickly!!!
It’s worth it
trbknd6xhy, Nov 2023
The staff and driver were friendly. There was only one other person with me. The driver was friendly and knew what he was doing.
Excellent service
Vernon_C, Sep 2023
Great and efficient service. Excellent ride to and from the airport. Drivers were very nice and felt safe in their vehicles
Never again
Maurquitta_H, Aug 2023
Long wait crammed shuttle. I would never book again, I'd rather book a private ride. I don't have much to say.
Smartest choice to get to my Playa del Carmen hotel from Cancun Aiport
Laurence_R, Aug 2023
This was as close to an ideal way to get to my Playa del Carmen hotel from Cancun Airport as could be imagined. It wasn't that difficult to find the Nexus Tours location and the greeters were friendly and efficient. The biggest surprises were, a) the wait was actually much less than I anticipated - only about 10 minutes vs the 25+ they had told me to expect, and b) it turned out that I was the only passenger so it was basically a private door-to-door transfer for the price of a shared van. Best of all, the price was unmatched. It was even better through VIator than with the provider direct.
Great service
Mr_O, Jun 2023
Great service super friendly people, we had issues at the airport and they waited for us I recommend this company 100%
Cristhian_S, May 2023
Great ride. The driver was kind and very knowledgeable. It was a very fast trip from the airport to the resort
Nicest Shuttle Service.
Kevin_L, Apr 2023
Just a quick note to say that my experience over the last two years in getting from the airport to playa was amazing using Nexus Tours. The chauffeur was both friendly and hospitable.
Ken_C, Nov 2022
Jorge was great. The ride was quick and the air conditioning was nice cool. Jackie checked us in quickly and our transportation was waiting.
Thumbs down!
allasverdlov, Nov 2022
Waited for a car for 40 minutes! Took 2 hours to get to the hotel. Not a good experience . We were dead tiered.
Good Transfer
Daniel_T, Nov 2022
Everything worked well. Pickup was on time and secure. The driver was very friendly and polite! Can recommend it.
LAIZA_C, Jul 2021
Horrible experience, after reading reviews I thought well maybe it'll be okay....NOT AT ALL. I scheduled a tour and a transportation...both were not worth my time and money.
Cheap and efficient company
Chandler_n, May 2021
Always on time and got us to airport well before estimate time. Overall very cheap and efficient company, will use again when Cancun
Andrea_A, May 2021
I was never informed of my pick up time change and I had to pay $800 paso to the airport. I will never rely on this company ever again. Horrible experience
Attentive and Respectful
Brenda_L, May 2021
I am somewhat handicapped (from major back surgery-2 yrs ago= 4 rods in my back), so my walking, stability, strength and stamina are limited… I was treated so well (carefully & respectfully) by your drivers/staff! I was very Impressed and very great full! Made my ability to attend my beautiful daughter’s beautiful Wedding so smoothly. Bless you all!
Didn’t pick us up
Steven_H, Apr 2021
We had a pick up time at 12 and it never came. We got down to the lobby and the bell boy said they showed up at 1030. So we had to take a taxi to the airport
Don’t use!!!
Sharon_W, Apr 2021
Do not use!!!!! They never picked me up.... I contacted the operator 10 minutes after my pickup time directly who started off by telling me they should be there even though I advised them that they are not after chatting for 20 minutes which is now 30 minutes passed my pickup time they tell me they had a system issue and for me to take a taxi