Hi there! We are so glad that your group enjoyed the tour! We only heard about your request for a refund for your friend after the tour was over. Our policy states that we need at least 24 hours notice to issue any refunds. If you had contacted us prior to the tour, we would have considered making an exception. If you do decide to come back again, please contact us and we will be sure to give you a discount. Thank you for choosing us!