up to 24 hours before the experience starts (local time)
The meeting point is located a few minutes from Piazza Venezia, which is easily reached by public transport. It is a 15-minute walk from the Colosseum and the Spanish Steps. When you reach Piazza dei SS Apostoli, at number 54, enter the shop with the green and white sign that says We-Go tour.
You can cancel up to 24 hours in advance of the experience for a full refund.