Thank you for reaching out, and we are sincerely sorry to hear about the challenges you faced during your supposed tour. However, after carefully reviewing our records, we cannot find any matching details for your specific tour or purchase.
To assist you further and investigate the matter, could you please provide us with proof of your attendance, such as booking confirmation details or any communication you had with our guides or team? We want to ensure that we address your concerns accurately and take the necessary steps to improve our services.
If there has been any misunderstanding or if you mistakenly posted this review for the wrong business, we appreciate your cooperation in providing additional information. Your satisfaction is our priority, and we are committed to resolving any issues that may have occurred during your experience.
please send the details as fast as possiple, and we will expedite the investigation process. We apologize for any inconvenience caused and appreciate your understanding as we work to address this matter promptly.