Dear,
you were notified the day before of the meeting point with the driver upon arrival of the train at Termini station.
You did not read our WhatsApp message and took the opposite exit. We were in contact with you to explain where to go since vehicles cannot park in Termini station, you refused saying you were tired. We asked you to stop at the via Giolitti exit and that the driver would go there on foot but you decided to take a taxi and leave.
We already sent by email the GPS of the vehicle stopped waiting for you, the message and calls to you and the photo that the driver was there and you refused to meet him, is not correct what do you write here after our kindness.
In any case, we remain available for any other trip to Italy, we would be happy to welcome you.
Best regards