Dear Customer,
We understand that you are upset about the long line, unfortunately, this is out of our control, since the line is managed by the Basilica, and it is mandatory for anyone who visits this famous Church. Furthermore, you forgot to mention, how during the entirety of the line, our Professional Tour Guide shared with you precious information and knowledge gathered through years of study and experience to help you discover the beauty and origins of this magnificent holy place. The tour then finished inside the Basilica, which gave you plenty of time to revisit points in the church you would have wanted to see more.
That is why we do not understand your negative review, when your principal complaint, was something that everyone had to go through, and that was out of our control.
Nonetheless, we continue to be confident in the service we provided as everything is written before hand on our booking page.
Best Regards,
1 City Tour