Treat yourself to a therapeutic mud bath and sulfur spa package at Hells Gate Geothermal Park. Located in one of Rotorua’s most active geothermal zones, Hells Gate features mud bath treatments that leave your body rejuvenated and skin smooth. You also have the option to cool off with a dip in waterfall pools after your treatment.

Soak in a mud bath for relaxation and health benefits
Soothe travel weary muscles at a picturesque setting
Feel rejuvenated after a long soak in the therapeutic baths
A small group means more attention from your host

What's Included

Bathe in Mud Bath & Sulphur Spas

Food and drinks
Swimwear and Towels available to hire onsite

Meeting And Pickup

Meeting point

351 State Highway 30
351 State Highway 30, Tikitere, Rotorua 3074, New Zealand
Hell's Gate is located just outside of Rotorua's city centre. From the city simply travel east on State Highway 30. At approximately 5 minutes past the airport, you will turn right towards Whakatane. Hell's Gate is 3kms down this road.

End point

This activity ends back at the meeting point.

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Operating days and hours may vary, please see the Hell’s Gate website for latest updates and last entrance times.
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travelers with heart problems or other serious medical conditions

The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
Most travelers can participate
This tour/activity will have a maximum of 15 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

4.5

163 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

Showing 1-10 of 163 reviews

Good and not so good

Lesley_W, Apr 2023

With family from overseas. They loved the mud baths. Hells Gate is much smaller than it was years ago so a little disappointing with the walk around.

Great experience

Jessa_T, Apr 2023

Great experience despite the rain! The mud bath was warm and therapeutic. A bit pricey for what it is but it is a tourist destination so understandable.

Don't miss this place

Mark_B, Apr 2023

We had booked Hell's Gate before arriving in NZ and was a bit dubious about what it entailed. It turned out to be a fabulous experience, even though it was raining! It's a very organised place and the heated pools where you cover yourself with mud are a very pleasant place to be (not what we imagined)! After 20 minutes in the mud pool, we were able to shower very close by then relax in the thermal pools. It's a lovely environment with great, friendly staff. We have supurb memories of our time there. Would definitely recommend hiring one of their costumes as the smell does linger in the fabric despite soaking and washing, as recommended, but don't be put off.

Don't do it

Nicolai_K, Mar 2023

waste of money. only a few dirty pools. not at all like in the pictures. it is not worth visiting...

Great place to go

Joeann_P, Mar 2023

Absolutely wonderfull experience, staff were welcoming and friendly. Atmosphere and facilities were great.

It was a nice and...

Celine_Y, Feb 2023

It was a nice and relaxing experience, even if it looked a little too manufactured and commercialized.

Great experience

Ros_R, Feb 2023

Very relaxing, had the most amazing seafood pie after which I would really recommend. Staff very helpful

Loved the experience of...

Karen_Y, Jan 2023

Loved the experience of the mud/spa - however, call me a prude, there could have been warning that there were NO changing cubicles. It was a free for all and I saw things no one should have to see. Privacy is sometimes a priority for a lot of people especially when getting dressed/undressed...āue!

Great muddy fun!

Carol_C, Jan 2023

Lovely friendly family space - staff extremely helpful. Facilities clean & well managed. We all said our skin felt so good when we came out too. Well worth a visit ☺️

Very good nice to visit...

Ramizakhan_K, Jan 2023

Very good nice to visit this place enjoy this place people it is nice love it to hope ing to came back to visit

Muddy In Rotorua

Michael_C, Dec 2022

The mud baths and sulphur waters at Hell’s Gate were a wonderful and relaxing way shake off the torrential rains we had been experiencing on the trip to Rotorua. Great experience and very nice facilities!

Great relaxing and fun experience

Leissa_H, Dec 2022

Very relaxing, sharing the pool with others was fine and found we had enough space to relax with others.

AWESOME

Repeta_M, Nov 2022

We had a lovely time, and the staff was wonderful, thank you! Last weekend would have been my 5th visit it's been a while since I was last there, and we were allowed to go into the mud pool as many times. The staff explains the new rules, and why we are only allowed 1-time mud bath for 20mins, due to health and safety. We capture some awesome photos, with our martial arts team covered in mud when we were last there. Thanks again!

Great fun

susan_c, Nov 2022

We loved it, great experience, friendly staff, good facilities Will recommend. The temp of the 2 pools was perfect. Easy location to find from central Rotorua

Walking in the hot pools...

JoanW, Nov 2022

Walking in the hot pools took ur breath but once in omg so good & then walk into the mud bath was just divine ☺️

A lovely morning

Sharon_A, Nov 2022

The Landscape on the walk at Hells Gate was amazing. The mud spa was fun and the Sulphur pools were so relaxing. The staff were very friendly and helpful. We had a lovely morning.

A beautiful experince

Francesca_G, Oct 2022

Was such a beautiful experience! The staff were lovely and helpful, and the pools were beautifully set up. Would definitely recommend!

GREAT EXPERIENCE

Joanne_D, Oct 2022

Amazing experience. Highly recommend. You may smell a bit for days after though. But so worth it!! 😎🤣

Mud bath

Suzi_S, Jul 2022

Good experience and happy we did it. It would be even better if they could open throughout the week so we could do both the walk and mud spas especially when we were leaving to.head back home on Friday.

Hells Gate Mud Pools

Roshni_D, Jul 2022

Our appointment was at 2pm,were 25min late Staff were friendly and helpful Expensive tickets though Towels and togs 🩱 on available (better use these ones orelse your togs can change colour and smell for long) Hot spa were great to enjoy Hot showers as well Water provided for dehydration Mud pools was Fun Please don’t wear any Silver jewellery will turn black Great Experience must visit