This is completely false. Susan booked this tour on April 5th at 4:25pm and we sent her a quote from her hotel in Papagayo to Tamarindo on the same day at 5:43pm.
She did not get back to us until the day before on June 26th, almost 3 months later.
In the Pick up details we explain the following before booking:
We include transportation from hotels, condos and private residences in the following areas: - Langosta - Be ready 30 MINUTES before the start time of the tour - Tamarindo - Be ready 20 MINUTES before the start time of the tour.
Pick up times above are an estimate.
If you need transportation from another location, contact us for more information.