Transportation may be delayed by traffic congestion. Even if you miss your Shinkansen after disembarking at Odawara Station due to a delay, no refunds will be given. Please ride the next train in the Non-reserved section. If planning on taking a Shinkansen after the tour ends, please make sure to choose a Shinkansen departing Odawara Station at 19:00 or later.
Customers who are late for the departure time will have their reservations canceled. Please give yourself plenty of time.
Children up to 5 years old may join free of charge, but will not be provided with bus seats or lunch. If bus seats or lunch is required, please make a booking under the child rate.
When booking, please indicate the number of customers requesting vegetarian meals or Muslim-friendly meals (please indicate even when there are no requests).
Muslim-friendly Meals: A menu that does not use pork or alcohol will be provided. Please note that these are not halal certified. Allergy-friendly meals, gluten-free meals, etc. are not available. Customers with allergies and those that would like gluten-free meals should reserve the tour without lunch included.
GPS-enabled audio guides in Chinese, Spanish, Italian, Thai, French, and Indonesian may be used while on board a dedicated vehicle. Please indicate your preferred language in the free entry field at the time of reservation. Same-day requests are not accepted. There are a limited number of audio guides available, so it may not be possible to provide one for each participant. Also, no refunds will be issued even if the audio guide is unusable due to weak signal, device issues, Wi-Fi malfunction, etc. Furthermore, they may be unusable if there are changes to the itinerary.
Depending on the number of tour participants, transportation to be used may be other than a large bus (mid-size bus, small bus, hired car, etc.).
This is a carbon offset product where a portion of the tour booking charge is spent on renewable energy. By converting CO2 emissions during the tour to green energy, it's possible to contribute to activities protecting the planet's future.
On the day when the annual Mt. Fuji Hill Climb is held, which is usually on a weekend in June (schedule for 2024 is yet to be determined), the Fuji Subaru Line is closed until around 14:00. The tour will proceed on this day as well. Please note that there will be changes to the itinerary order and sightseeing locations, and the Komagatake Ropeway and Lake Ashi cruise may be changed to alternative itineraries. Furthermore, please note that refunds will not be issued in this case, and customers will not be notified separately when the schedule has been determined.
As there are locations to be visited on this tour such as Mt. Fuji 5th Station, etc. with lower temperatures compared to Tokyo, bringing warm clothing is recommended.
This tour/activity will have a maximum of 40 travelers