(Terms of Use) Welcome to Tokyo Footsteps Tours! By booking a walking tour with us, you agree to the following terms and conditions: Booking Confirmation: Upon booking a walking tour with Tokyo Footsteps Tours, you acknowledge that your booking is confirmed and subject to the terms outlined herein. Responsibility Disclaimer: Tokyo Footsteps Tours provides walking tours as an intermediary service connecting customers with local guides. While we strive to ensure a safe and enjoyable experience for our customers, we explicitly disclaim any responsibility for accidents, injuries, illnesses, loss, damage, or any other liabilities incurred during the tour. This includes, but is not limited to, accidents while walking, pedestrian-related incidents, theft, or any other unforeseen circumstances. Participant Responsibilities: Customers are responsible for ensuring they are physically capable of participating in the walking tour activities. It is also the customer's responsibility to follow all safety instructions provided by tour guides and to exercise caution when navigating pedestrian areas during the tour. Cancellation and Refund Policy: For cancellations, refunds, and rescheduling of walking tours booked through Viator, please refer to Viator's cancellation policy as outlined on their platform. Tokyo Footsteps Tours defers to Viator's policies for handling these matters and encourages customers to review them before making a booking. Changes to Itinerary: Tokyo Footsteps Tours reserves the right to modify walking tour itineraries due to unforeseen circumstances or events beyond our control. We will make reasonable efforts to notify customers of any significant changes to their booked tours. Liability Limitation: In no event shall Tokyo Footsteps Tours, its affiliates, employees, agents, or partners be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your participation in our walking tours, including but not limited to loss of profits, loss of data, or loss of enjoyment. By booking a walking tour with Tokyo Footsteps Tours, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you have any questions or concerns regarding our Terms of Use, please contact us.Thank you for choosing Tokyo Footsteps Tours for your Tokyo explorations!