Great customer service especially from Gloria.
She kept me updated what was happening, giving clear instructions off pick up etc.
Thank you Gloria
Tight drop off time
Karen_H, Mar 2024
I would have preferred to be a bit earlier. We arrived at 12:00 for a 1:10 flight. By the time we got our bags dropped and through security, we had 20 minutes before we boarded. There was a large group ahead of us at bag drop that had issues.
Nearly missed my flight
Craig_V, Mar 2023
Bus was late, they had to come and pick me up in their car and take me to bus, had to wait and nearly missed my check in for the plane. Very stressful. Check in closed straight after I checked in!! Close call! Not happy!
Response from Host, Mar 2023
The previous flight was delayed, and that affected your pickup time. Next time we will send out another bus.
We will learn from the lesson and won't let this happen again. We apologise you don't have the best experience with us.
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Shared-Shuttle from Airlie Beach & surrounding to Whitsunday Coast Airport (PPP)