Dear Guest,
Thank you for your feedback, much appreciated!
First of all, thank you for choosing Baku City Tours as your travel company. This bad experienced very first times when we started to organize our tour. Now we have changed whole staff and customized our route without many steps.
Our new staff is highly trained and oriented towards fluently in English and knowledgeable about history and culture of our country. You can also see I from our reviews in last 6 months.
We are looking forward to see you in Azerbaijan and I could offer you free city tour as a compensation for your bad experience.