Dear Madeline,
following your request "We do not have a clear idea of where we want to go, but we hope to see different areas of the Dolomites (if possible). We would probably prefer to do several short hikes instead of one long one, if that is possible," we have arranged for you a custom "double tour" of 2 short hikes instead of one regular hike.
We proposed the day's program to you in the morning and you said it was fine. In this way you saw two different areas of the Dolomites ("Val di Funes" in the morning, "Seceda" in the afternoon).
Please note that we did not charge any additional fee for the cost of diesel fuel for the double transfer (1 extra hour drive).
We are sorry that you did not like our flexibility and ability to tailor the tour to your needs. We took you to the top of "Seceda", one of the most scenic places in the Dolomites.
Next time please try to be clearer in your request, you can't see all the Dolomites in one day. We are very surprised by your review. Thank you.