Dear customer, the price include drop off at the centrally located hotel. Also as the exception we have provided you a pick up from Bratislava main train station.
One more think about the drop off, the guide was willing to guide to Bratislava train station on foot, but you declined it, you demanded at 16h00 pm ONE HOUR after the tour to be transferred to the hotel.
We consider your bad review as "shipping" for a discount and partial refund, what is not fair, because I received the service what you booked.
We wish you a pleasant day.
Dr. Andrej Stanik
Bratislava City Tours