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From Cancun and Riviera Maya: Full-day Tour to Chichen Itza and Cenote Maya
Chichen Itza, Mexico
From $169.00
Select Date and Travelers
up to 24 hours before the experience starts (local time)
- 12 hours
- Pickup offered
- Mobile ticket
- Offered in: English
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Overview
Experience the legendary Maya ruins of Chichen Itza with a guided tour of the archeological site. Learn about the Maya people and their enduring influence on Mexican culture. After the tour head to Cenote Maya Park and descend to swim in an underground cenote that is 197-feet (60-meters) wide before trying out the Tarzan Swing and other activities.
- Guided tour of Chichen Itza including entrance fees
- Entrance to Cenote Maya Park to experience adventure and cultural activities
- Swim in an underground cenote
- Lunch, transportation included
What's Included
- All activities
- Hotel pickup and drop-off
- Transport by air-conditioned minivan
- Souvenir (available to purchase)
- Photos (available to purchase)
- Towels
Meeting and Pickup
Pickup points
Select a pickup point
Start time
06:00 AM
Pickup details
Roundtrip Transportation from Hotels in Riviera Maya and Cancun Hotel Zone. Meeting point for all hotels in downtown Cancun. Meeting point for all Hotels in downtown Playa del Carmen Meeting point for all Hotels in Tulum Transportation from Costa Mujeres Area not available. Please confirm your pick up time and location by contacting us on the number on the voucher or contacting TripAdvisor's Customer Service.
What To Expect
Chichen Itza
2 hours • Admission Ticket Included
Cenote Maya Park
3 hours • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- This expedition is not suitable for physically challenged, or people who suffer heart conditions, respiratory or back problems.
- We recommend you to bring your own bottle of water or container
- It is not recommended for pregnant women
- People under the influence of alcohol or toxic substances won’t be allowed to participate.
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Traveler Photos
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Reviews
4.5
158 reviews
Lisa_D, Jul 2023
Multiple points of failure.
1> Viator contracted this tour with a firm that went out of business before the tour occured. Viator apparently did insufficent research on the viability of their contracted partner
2> It was very difficult to get a viator representative on the line to assist in any way, and when we did, she wanted to give us a hard time about a list-minute cancellation as if anything about our situation was our choice.
3> Viator was completely unaware that their contracted partner had ceased operations. They were sending us emails to "get ready" for our excursion up to the night before, even though the contracted partner had ceased all operations 2 weeks earlier.
4> Because viator was blissfully unaware of the state of their contracted party, despite having 2 weeks to rebook with another contracted partner, or give us any advance notice, viator did nothing to prepare us. The first we learned of this was when the contracted partner failed to pick us up for our tour.
We were very fortunate to be able to work with our resort (who had much more reliable contracted partners) to rearrange events for that day, so the only loss was 2-3 hours of waiting for a Viator partner that never showed, the time on the phone trying to contact the contracted partner (who not surprisingly never answered their phone), and the time spent booking vacation tours with a more reputable company.
5> although this whole mess clearly entitles us to a refund, and to compensation for our time and effort to sort out what viator should have already been on top of, viator has been less than forthcoming with any follow-up customer service, or refund.
Victoria_R, May 2023
Well of corse the pyramids where great , the only issues I had was not enough time to shop. The tour guide and driver where great! The food at the cenote was the most delicious I’ve ever had. So many thanks to to cooks. Pepe did his best and was very knowledgeable
Cynthonyc, May 2023
Awesome trip overall! Easy to book and pay (I booked within 24hrs of the excursion), communication regarding trip details were sufficient and accurate. Pick up was on time, trip was well planned, early arrival at Chichen Itza was ideal, we avoided the crowds we saw entering upon our departure. We finished early enough to get back and enjoy the evening at our hotels. BONUS: Repelling down into the Cenote, was a surprise opportunity and awesome experience! Only minor complaint was I wished we had more time to walk around and explore the Chichen Itza complex freely, our guide took up about an hour talking, which only left us an hour to explore on our own.
Mary_E, Mar 2023
George was our guide and was very informative! The driver was funny too! I was impressed with George's mastery of French, English, and Spanish! George was encouraging with the repelling to the cenote as well!
Nickolas_B, Mar 2023
Our tour guide Caesar was amazing! The best part was the amazing Cenote experience! The meal at the Mayan community was delicious!
Tayler_B, Feb 2023
My favorite part of our trip to Cancun! Everything was great, the pickup spot was iffy as we were waiting longer than expected but it was still awesome. Our driver/ guide got us there safe and sound. He was super knowledgeable about everything. Would definitely recommend going.
Alex_K, Dec 2022
It was so good to see Chichen-itza. It is so impressive. There was so much to see and it was good that we arrived early
Marea_F, Jul 2022
What a day! Transportation was scheduled well in advance. We were ready to go, and they came inside the hotel to alert us they were there to pick us up.
Nice drive to Chichen Itza (about 2 hours.) We arrived before the influx of tourists and before the heat was almost unbearable. Gabbo was a fantastic tour guide. This was my second time going to this wonder of the world and I learned so much history on this trip that I was not aware.
Upon leaving the pyramid, we ventured to Cenote Maya. I knew were were going to the cenote but I was unaware of it being necessary to rappel down in a harness. Wow! No where in the info was this specified. My husband and I did it but…wish I would have had some indication before.
Accommodations at the cenote were bare minimum. Toilets, sink and lockers are pretty much all you get.
Lunch was ok. Chicken, rice, tortas and salad.
Katrina_B, Jun 2022
Our tour guide did a great job! Bus ride was very smooth, Chichen Itza is spectacular!! Love the Mayan lunch and their warm hospitality, really thankful for everything!
Great tour!!!
Chris_M, Mar 2022
Rafael was an amazing tour guide and extremely knowledgeable. Everything on this excursion was great
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From Cancun and Riviera Maya: Full-day Tour to Chichen Itza and Cenote Maya
158
12 hours
Free Cancellation
From
$169.00
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