Most travelers can participate
There will be no access if capacity reaches the maximum.
Children under 1 years old are admitted free. All children must be accompanied by an adult.
The service content and operation of each lounge are subject to adjustment or change without prior notice.
This is an entry ticket to Premium Lounge, not include Meet & Assist Service and pickup service.
The ticket has a short validity period, and non-refundable. If it's a long time before your travel date, we usually make a reservation 2-3 days in advance, just in case of your flight change or cancellation.
This is a private tour/activity. Only your group will participate

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

Traveler Photos

Featured review

Anca_G

Easy to use, very nice staff, we spent 3 good hours recharging for next flight. The food was very good, was not crowded, there are also massage chairs, good coffee.

Reviews

3.5

35 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 35 reviews

Good stop over,

wendy_m, Apr 2024

We had a good time at the lounge but would suggest maybe a little update. There was a variety of things to eat and drink.

Response from Host, Apr 2024

Dear Wendy, Thank you for sharing your experience at the lounge of Dubai Airport. We'll send your suggestion about updating to the lounge. And thank you for positive review about the food and drink at the lounge. We wish you a good day! Best Regards, Trippest Customer Care.

Great resting area for well needed snooze!

Deborah_E, Apr 2024

Had a long wait for a connecting flight in the middle of the night. We were provided with blankets and could make mini beds out of the chairs and footstools!

Response from Host, Apr 2024

Dear Deborah, Thank you for booking the lounge at Dubai Airport with us. We are delighted to hear that you enjoyed the excellent service at the lounge and that the blanket and mini bed helped alleviate your travel fatigue. Thank you for giving us a 5-star rating. We wish you a pleasant day. Best Regards, Trippest Customer Care.

Disappointing

Aishling_O, Apr 2024

Rude staff, poor selection of food that did not cater for dietary requirements, insufficient seating.

Response from Host, Apr 2024

Dear Aishling, We are very sorry that you were not satisfied with the service and food at the lounge. If you are willing to contact us to provide more information, we would greatly appreciate it. You can WhatsApp me at +86 188 0773 4970. We will promptly relay your feedback to the lounge management. Wait for your reply. Best Regards, Trippest Customer Care.

Worth it before a long flight.

Shams_A, Mar 2024

We went to Ahlan First Class Lounge. The lounge was a little on the busier side but managed to find a seat. Plenty food and drinks that recharged us before our flight. Shower facilities available and are also clean.

Response from Host, Apr 2024

Dear Shams, Thank you very much for giving us a 5-star rating. We are delighted to hear that you had a pleasant time at the Ahlan First Class lounge and were able to recharge before your long flight. Thank you for appreciating the lounge's food, beverages, service, and shower facilities. We hope you will continue to choose our services for your future travels. Have a wonderful day. Best Regards, Trippest Customer Care.

Very good facility

Paul_B, Mar 2024

Very good food selection and good drinks. Had to pay extra fir some drinks though. Plenty of comfortable seating. Lovely staff

Response from Host, Mar 2024

Dear Paul, Thank you very much for your comments about lounge at Dubai airport. We're very glad to know that you spend a nice flight transit time there and satisfying with the food, service and facilities in the lounge. We look forward to your next booking in the future. Have a nice day! Best Regards, Trippest Customer Care.

Not for rest, just for drinks and breakfast.

Ranko_N, Feb 2024

First impression is great, nice bar and food, but for resting area - it is in open space, lot of noise. Other part for rest is old, and very used. Almost broken pods .. furniture used and half broken also.. not enough blankets.. dirty toilet.. far far away from Dubai standard..

Response from Host, Mar 2024

Dear Ranko, Thank you for very much for taking your time to write us review. We sincerely apologize for your unsatisfactory experience at the Dubai lounge. The recent significant increasing flights at Dubai Airport may have led to much more guests choose lounge service, increased noise, delayed food replenishments, and hygiene cleaning issues. Some lounges are upgrading their facilities to better cater to travelers' needs. Our reservation can be used at multiple lounges, so we recommend check 1-2 other lounges at the airport, preferably larger ones. We value your feedback and will relay it to the lounge management today. We hope they can address these issues promptly to improve service. Wishing you a pleasant day! Best Regards, Trippest Customer Care.

Not worth the money

Heather_N, Feb 2024

We were a family of 2 adults, a tween & a teen so cost was £151. We went to Marahaba near A3. Its a very small lounge. At 3.30 it was not busy but by 6.30 you would be lucky to get a seat. Food choices are limited but decent quality. Just don't think it was value for money & if I was arriving after 7am I would have been really disappointed as it would have been as busy as downstairs next to gates.

Response from Host, Mar 2024

Dear Heather, Thank you very much for taking your time to write us a review. We apologize for the recent increasing flights at Dubai Airport due to the resumption of global long-distance flights. As a result, airport lounges may be busier, and prices may continue to rise. We have strived to maintain our original prices (discounted of 10-30% compared to walk-in bookings) to offer more ounge options for exhausted travelers. Yes, most lounges are free for children under 2 years old, while children of other age groups are charged at the same rate as adults. Your feedback regarding the crowded lounges has been forwarded, and this issue might persist for some time. We greatly value your feedback and suggestions, and we appreciate your understanding. Thank you once again for choosing us and for your patience with the lounge situation. Wishing you a wonderful day! Best Regards, Trippest Customer Care.

Good choice

Anca_G, Feb 2024

Easy to use, very nice staff, we spent 3 good hours recharging for next flight. The food was very good, was not crowded, there are also massage chairs, good coffee.

Response from Host, Feb 2024

Dear Anca, Thank you very much for give us 5 stars excellent review. I'm very glad to hear that you spend a satisfying time in the Dubai airport lounge. The food, beverages, space for relax are very good. Wishing you a pleasant day! Best Regards, Trippest Customer Care.

Comfortable.

Simon_H, Feb 2024

I found the lounge very tricky to locate but when I did a comfortable place to sit with food and drinks plentiful.

Response from Host, Feb 2024

Dear Simon, Thank you very much for give us good review about the lounge experience at Dubai Airport. We're very glad to know that you spend a happy time for flight transit. We wish you a good day! Best Regards, Trippest Customer Care.

Good food and drinks. Poor experience with Viator

Amelia_L, Feb 2024

Excellent staff. Topping up drinks. Good food. Poor experience with booking with Viator app. Accidentally book the wrong day and the were a struggle to saying I would have to pay for another day. However the Allan staff in the lounge were excellent

Response from Host, Feb 2024

Dear Amelia, Thank you very much for taking your time to send us 5 stars excellent review. We're so glad to know that you spend a very good transit time at the lounge of Dubai Airport. And thank you for positive comments about the lounge staff, we'll pass your word to them as well. We wish you a good day! Best Regards, Trippest Customer Care.

Good lounge

Jill_L, Feb 2024

The lounge was fab with food and drinks provided. The plus side for me was that it had its own smoking lounge

Response from Host, Feb 2024

Dear Jill, Thank you very much for taking your time to write us 5 stars excellent review. We're very glad to know that you had a very good time at the lounge of the Dubai Airport. We offer lounge reservation worldwide, and look forward to your next booking. Best Regards, Trippest Customer Care.

Disappointed

krystina1970, Jan 2024

Overcrowded Food selection / quality poor Rest room facilities below lounge standard Very slow in clearing tables Chairs and tables quite dirty

Response from Host, Feb 2024

Dear Krystina, I'm really sorry to hear that you did not have a satisfactory experience at the lounge in Dubai airport. During peak flight periods, the lounge may become crowded, and there might be issues with food replenishment speed and hygiene. We have forwarded your feedback to the lounge management team and have been in contact with them to work towards improving the service experience and ensuring customer satisfaction. Thank you again for your comments. Wish you a good day! Best Regards, Trippest Customer Care.

Relaxing in the lounge.

Adina_B, Jan 2024

Comfortable environment with friendly helpful staff. Relaxing quiet atmosphere. Thank you to all concerned.

Response from Host, Jan 2024

Dear Adina, Thank you very much for taking your time to give us a high 5 star review. We're so glad to know that you had a satisfying transit time at the lounge of Dubai International Airport. We wish you a wonderful day! Best Regards, Trippest Customer Care

Everything was just right...

Santosh_V, Dec 2023

Everything was just right ,they could do with a little more comfort .Food was fine,no drinks for kids

Response from Host, Dec 2023

Dear Santosh, Thank you for writing comment on lounge at Dubai Airport. According to the information we have received, the lounge will provide a variety of non-alcoholic beverages for guests. Would you please let me know what drink options your children might prefer? We will pass on the information to the lounge for their reference. Thank you for your feedback and we wish you a wonderful day.

Luxury lay over

Debra_W, Dec 2023

The friendly, chatty email from Niko- telling me exactly how to use the voucher and suggesting which lounge to visit. Great food; lovely attentive staff; and amazing massage chairs. Thanks Niko!

Response from Host, Dec 2023

Dear Debra, Thank you very much for taking your time to send us review. We are very glad that to hear that you had a very good transit time at the lounge of Dubai Airport. Thank you for following Niko's email and Niko is always stand by for you. We also offer lounge reservation for global airports, I look forward to your next booking.

Never, Never again…

Moise_W, Nov 2023

Bright lounge, over crowded, bad food and gross bathrooms.. Not at all worth money. Either pay more for Emirates Lounge it’s soooo much better or go to a pub or restaurant near your departure gate better food, less money and same seating etc.

Response from Host, Nov 2023

Dear Moise, I'm sorry to hear that you didn't have a good lounge experience at Dubai Airport. We provide booking services for multiple Marhaba lounges and Ahlan First Class Lounge at Dubai Airport. We apologize if the service at any of these lounges did not meet your satisfaction. We are sorry that during peak flight periods, the lounges tend to have more guests, affecting your rest and experience. We will make a note of your feedback and provide it to the lounge management for future improvements. Thank you very much for your feedback! Have a good day!

Terrible experience & Waste of Money

Chris_P, Aug 2023

This was an extremely poor experience and would not recommend. I didn’t get email until after I arrived in lounge so ended up in wrong lounge with no food or alcoholic beverages. The QR code supplied took 30 min to enter lounge and then was told it would take 2 hours to reactivate code to move to correct lounge. I was exhausted and left hungry and out of pocket.

Response from Host, Aug 2023

I apologize for not being able to provide you with a satisfactory lounge experience at Dubai Airport. Sometimes, our reservations can also be used in Sleep'n Fly Lounge, which is more like a mini hotel rather than a traditional airport lounge. This kind of lounge primarily offer sleeping pods and may not provide extensive food and drink services. This is why we placed it at the bottom of the confirmation email as a bonus recommended option, rather than highlighting it on the website. I'm sorry that this additional information may have led to confusion. I hope that we will have the opportunity to serve you again next time and provide you with a true luxury lounge experience at Dubai Airport.

Outstanding

Geoffrey_S, Jul 2023

Brilliant relax and great price. Beats getting a hotel bed. Best 5 hour stopover you could imagine. Couple of wines, great feed and a wee sleep. Magic. Thanks to Viator again. I wouldn’t have known about it. Geoff NZ..(Genuine)

Top Service

HansJuerg_R, Apr 2024

Ich war anfänglich etwas misstrauisch, ob das mit der Voucher überhaupt klappt. Doch 4 Tage vor der Abreise kam, wie versprochen, der bezahlte Voucher. Service und Beschreibung der Lounch perfekt. Jederzeit wieder

Response from Host, Apr 2024

Lieber Hans, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine hervorragende 5-Sterne-Bewertung über die Lounge am Flughafen Dubai zu schreiben. Es freut uns sehr zu wissen, dass Sie eine sehr angenehme Zeit während des Transits verbracht haben. Normalerweise senden wir den QR-Code für den Lounge-Eintritt 5 Tage im Voraus per Email, WhatsApp oder Viator Nachrichtenformular. Wenn Sie unsere E-Mail oder Nachricht nicht erhalten haben, können Sie mich auch per WhatsApp kontaktieren. Wir sind hier für 24/7 bereit. Wir wünschen Ihnen einen schönen Tag! Mit besten Grüßen, Trippest Kundenbetreuung.

Tranquillité

Evelyne_P, Mar 2024

J’ai aimé l’accueil la gentillesse des hôtesses, qui sont présente 24h/24. Seul bémol à mon départ une hôtesse m a indiqué pour mon vol la porte C au lieu de la porte en zone A ce qui m’a un peu perturbé pour ma première venu en transit à l’aéroport de Dubaï. Sinon dans l’ensemble j’ai aimé

Response from Host, Mar 2024

Chère Evelyne, Nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes ravis que vous ayez passé un agréable moment dans le salon de l'aéroport de Dubaï et que vous ayez été satisfaite du service chaleureux fourni par le personnel du salon. Nos réservations sont disponibles dans des salons de différentes marques dans plusieurs terminaux de l'aéroport de Dubaï, et nous apprécions votre choix. Nous espérons pouvoir continuer à vous servir à l'avenir. Nous vous souhaitons une bonne journée ! Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, Trippest Customer Care.