Thank you for sharing your feedback about your recent experience.
We sincerely apologize for any inconvenience you faced, especially regarding the ticket-sharing process. We acknowledge your concern, and please note that we share the tickets 24 hours before the tour via email and WhatsApp. The ticket redemption policy is clearly mentioned to ensure a smooth process.We understand the significance of a seamless experience, and we will use your feedback to improve our communication. Regarding the Garden Glow segment, we appreciate your input, and we'll pass your feedback to the administration.
Your satisfaction is our priority, and we value your understanding.