Hello, thank you for sharing your feedback on the Full-Day Tour of Petra from Eilat with Viator. We apologize for any confusion or frustration you experienced regarding the additional charges after booking the tour.
Please note that the fees for visas and border fees, which amount to $140 per person, are fully disclosed on the Viator website and shown both online and on the confirmation voucher. We're sorry if there was any misunderstanding in this regard.
We're glad to know that you enjoyed your visit to Petra, despite the issues with the fees. Your feedback is invaluable in helping us improve our services and provide better experiences for future travelers.
Again, we apologize for any inconvenience you faced, and we hope to have the opportunity to serve you again in the future with a more transparent and satisfactory experience.