You didn't book a private tour, they booked a shared excursion maximum 8 clients per jeep.
In Europe all the cars are smaller size than in America and you have to accept it, its like in the different states of America the people have different sizes adn it may have influente. Our guides only saw you on the day of the tour, we don't know if you are big, small, etc etc, the same happens for example at the restaurants, 8 persons can fit in the chairs around the table, but sometimes the same table and chairs 4 persons doesn't fit,
We check daily the seat belts for safety and its mandatory use on all roads in Madeira, otherwise the police will impose a fine on anyone who has not placed it. The belts work 100% and I can confirm this, what happened to you, is that the seat belts are original Land Rover, and are 135 centimeters (1.35 meters) long and did not fit, but that's not our fault. With no disrespect, but in general and as you know better than me, Americans are people of greater structure compared to European people, that's why cars in America are also bigger compared with the European cars.
The jeep only broke down at the last 20 minutes (3:10pm) 4 kilometers from the cruise dock when we were passing Camara de Lobos.
The excursion was cutted only in timmings because you were in a hurry to get to the cruise ship at 15:30, but we passed at all the places mentioned including the photo on the with the cave, the waterfalls in São Vicente its on the way, at the main road, if you are on holidays, instead of beying all the time on the phone, please open the eyes and enjoy the views, so you won’t miss anything, the other 76 that did the same excursion passed at the same places and they saw everything as planed.
It makes some sense, and we don't have to be cleaver about it, but if you've booked a 4x4 jeep tour, that means we're going to be driving off road, that's what it means 4WD four whell drive , right? if we weren't going to do of the beaten track we wouldn't need a 4x4 jeep right?
You have to understand that in Europe and Portugal there is many restrictions, and we are not allowed to have extra large jeeps/4x4 SUV with 2.5 meters weight as you have in USA, our roads are much smaller and narrow, our roads doesn't fit the USA Dodge, Cadillac, or Hummer, they are too wide.
Regarding the jeeps, they are Land Rover Discovery 7 seats the maximum capacity is 6 customers (+ 1 driver, total 7) . As for the configuration of the jeeps, You can't blame us, we just run a company, we organize tours to give the best experience in Madeira, it's not fault Green Devil Safari, neither of ours guides, none of us are engineers or car builders.
Land Rovers were manufactured in England, millions of cars were produced and sold all over the world, and many were seen in races such as Paris - Dakar, Camel Trophy etc. Before a car manufacturer can produce and sell a car in series, many steps and compliances are necessary according to the countries where they will be exported. Green Devil Safari has nothing to do with this, we don't produce cars.
That's why there are designers, planners, crash tests, resistance tests and passenger safety. Approvals are made, verified and approved in the European Union. Green Devil Safari has nothing to do with this, we don't produce cars.
The World Manufacturer Identifier (WMI) is a code assigned to each vehicle manufacturer that allows its identification worldwide.
A manufacturer, by associating the respective WMI with the remaining elements of the chassis number of the vehicles it produces, can assign each vehicle a unique identification at world level, with a standardized structure.
According to Directive 76/114/EEC, as last amended by Directive 78/507/EEC, in the European Union all vehicles built by a manufacturer must present the chassis number with the standardized structure.
The approval process is regulated by Framework Directives (2007/46 in the case of motor vehicles and 2002/24/EC for two- and three-wheel vehicles) which establish the entire administrative approval process. These directives, in turn, make reference to the different regulatory acts that must be complied with and that establish the technical requirements that motor vehicles must comply with so that they can travel on public roads safely. Among UNECE Directives and Regulations, there are more than 250 different references that cover practically all systems, components and technical units that are part of a vehicle.