Chandramouli, I'm sorry your experience with the Great Smoky Driving Audio Tour didn't go as planned. Unfortunately, I don't have control over the weather or temporary closures, but I want to remind you that your purchase never expires. You can use it again on your next visit or, if you prefer, get in touch via the app, and I'll be happy to exchange it for one of the other 100+ self-guided audio tours available. Your satisfaction is essential, and I appreciate your understanding as we navigate these unpredictable elements. Thanks for sharing your feedback.