Dear Valeria
Thank you for your comments on Tripadvisor, your opinion is very important although there are some points that need to be clarified.
In the first place, regarding the price of the service, the values on the platforms are released in USD (American dollars) and the price in another selected currency varies according to the price of the dollar, if it goes up or down. The values in local currency of each country that you see, are completely estimates and variables.
Secondly, if there was any failure in communication, we apologize sincerely and take the opportunity to remember that our phone numbers and whatsapp appear clearly in the confirmation of your reservation precisely so that you can get in touch for any unforeseen event, if necessary. we do not receive any communication from you.
If you had contacted us we would have been very happy to help you, but we had no communication from you.
Best regards,