Seats are assigned automatically in our booking system and groups are always assigned seats together, however, since you made two separate bookings under different names, the system did assign you seats that were not together. After we spoke the next day, you were refunded the difference in the price since you did not use one of your fishing spots. While I understand your frustration at check in, we worked very hard to do everything we could to make the experience better once we were made aware of the problem. After speaking with you on the phone, I was under the impression that we had. However, if we have not, please do not hesitate to give me a call if you have more you like to discuss.