Bonjour Alicia,
Thank you for taking the time to share your feedback about our ghost tour. We genuinely appreciate your input, and we're sorry to hear that your experience did not meet your expectations.
Our ghost tours are known for their talented actors who bring Montreal's eerie history to life, and it's disheartening to learn that the acting did not resonate with you on this occasion. Please rest assured that our actors are all professionals and members of the actors' association, and we continuously strive to maintain the highest quality performances.
We regret that you found the acting irritating, and that it distracted from your overall experience. Your comments have been shared with our team, and we will use them constructively to make improvements where necessary.
We genuinely value your feedback as it helps us enhance our offerings. We hope you'll consider giving our ghost tour another chance in the future, as we're committed to providing memorable and immersive experiences for all our guests. Maybe a different actor style would better resonate with you.
Please reach out to us, so we can arrange a redo tour or if you have any other useful or more detailed feedback (info@guidatour.qc.ca). More info could help us rectify the situation.
Best regards,
Fantômes Montréal Ghosts