Hi Jennifer, really sad to read your review as the photoshoot was really nice! In the experience is mentioned that you receive your pictures within 4-5 business days after the photoshoot. We have sent you the pictures after 3 workdays already and we even sent extra pictures then 45 as promised in the package. A month later we received this review and you let us know that you completely missed the email but you indeed received it. We really hope and appreciate it if you can change your review with feedback of the photoshoot instead of scam not receiving the pictures while within 72 hrs you received them. We also tried to contact you via phone but without any luck. Thank you and have a nice day.