Good morning, we are happy you did indeed see manatees and alligators, most likely birds as well. I am sorry we were unable to get them close to the boat. But, this is all wildlife you did see, which is what is advertised on our marketing material. In addition, the captain teaches about the local wildlife and ecosystem. We go where the wildlife naturally is, which for the manatees happens to be in the canals of the waterfront community during the colder months. As for “stressing out” the manatees, we do not do this. We use a trolling motor which is approved by the Florida Wildlife Commission as a safe way to view manatees up close. The animals are not stressed and do not “run away.” Finally, you’re also paying for a nice boat ride and to see the mangroves of the Everglades. This along with the experience given by the captain is what sets this tour apart from just walking along somewhere where you don’t have help in finding the wildlife or are not taught about it. As you can see by the amount of 5 star reviews, our tour does live up to our marketing, we are sorry you disagree.