Dear Felicity,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that despite the initial change in plans, you enjoyed your time on our local tour. It's always great to have a friendly group on board, and we're pleased to have been able to accommodate you at short notice.
We're delighted that you had the opportunity to swim with a turtle and that the smaller boat size enhanced your overall experience. We understand the importance of convenience, and we're glad the hotel pickup was a positive aspect for you, especially considering it's not always offered by other tours.
It's fantastic to know that you enjoyed the refreshments on board, and we appreciate your understanding regarding the oversight with feeding the pigs and the chance to lure them into the water. Your feedback is valuable to us, and we'll certainly take it into consideration to enhance our future tours.
We apologize for missing out on the opportunity to hold piglets during the excursion, and we'll look into ways to incorporate such interactions in the future. It's heartening to hear that despite this, the tour was still the highlight of your week.
We're also grateful for your understanding regarding the unforeseen circumstances during the conch show. It's wonderful that we went above and beyond to ensure your comfort by driving some guests to the toilets. We apologize for the restroom at the marina being out of order at the time. THE BOAT DOES HAVE A TOILET which some people do use but happy that you still had the chance to try some conch salad.
We appreciate your kind words and are delighted to have contributed to a lovely morning for you. We hope to welcome you back on another adventure in the future.
Thank you again for choosing our tour, and we wish you many more memorable travel experiences.
Best regards,
Ultimate SeaXscape
Captain Mario