Niagara Falls & Around

Niagara Underground: Power Station & Tunnel Under Falls Tour

Badge of ExcellenceNiagara Falls & Around, Canada
Water Power Niagara Power Station and the Skylon Tower Tour
  • 3 hours (approx.)
  • Offered in: English

Overview

Many travelers visit Niagara for a boat trip to see Niagara Falls, but with this tour, you can experience a completely different side of the city. Descend underground in a glass-paneled elevator to explore what’s beneath the falls. During the tour, see the Skylon Tower, the Illumination Tower, and the Niagara Parks Power Station, while hearing stories of Nikola Tesla, power stations, and the wonders of hydropower.
  • Learn the stories hydropower and innovation linked to Niagara Falls
  • Avoid long ticket lines: Admission is included along the way
  • A guide leads the tour so you don’t get lost
  • Tour visits the Nikola Tesla Statue and reveals tales of his inventions

What's Included

  • Tailrace Tunnel Experience - Niagara's newest attraction!
  • Pre-reserved Niagara Power Station tickets
  • Pre-reserved Skylon Tower tickets
  • Glass Elevator at the Skylon Tower
  • Glass Elevator at the Tailrace Tunnel
  • Local English-speaking guide
  • Expertly guided walking tour
  • Hotel Pick-up/Drop-off
  • Gratuities

Meeting and Pickup

Meeting point

  • 5200 Robinson St, Niagara Falls, ON L2G 2A2, Canada

    5200 Robinson Street, Niagara Falls, Ontario, Canada, L2G 2A3. We will meet at the entrance to the Skylon Tower. Your guide will be holding a green “Meet Here” sign next to the Starbucks in the lobby of the main entrance to the Skylon Tower.

Start time

02:00 PM

End point

  • 7005 Niagara River Pkwy, Niagara Falls, ON L0S 1A0, Canada

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 20 travelers
Operated by Walks - Canada

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

4.5
79 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 79 reviews
Terrible experience
Christine_H, Apr 2024
Our experience was nonexistent. We were early to meet and were told by three different people at that location and two nearby locations that we were at the wrong spot. We ended up walking to the power station You’re being told if that was where it appeared, we were to meet. Turns out that the meeting spot was exactly where we were located; however, in hopes that we could meet there, we walked that distance. Then were told that it was not possible. We called the customer service number and were on the phone for an hour. I would never book through this again.. There were two other groups that could not find the tour and did not get to go on it either. They also ended up at the power station. We would like a complete refund as we did not get the service at all
Response from Host, Apr 2024
Dear Christine, We are sorry to hear about your experience, and we apologize for any inconvenience caused. It's disappointing to hear that you missed the tour despite your efforts to locate the meeting point. For all our tours, we strive to provide detailed information about the meeting point, including photos and specific location details, to ensure that guests can easily find their way. Additionally, our coordinators and guides wait at the designated meeting point with the Walks & Devour sign to assist guests upon arrival. We understand that it can be confusing when receiving conflicting information from others in the area. However, we recommend following the instructions provided to you in our tour details to ensure a smooth experience. Unfortunately, you were marked as a no-show for the tour, and after checking the system, we can see that the tour had been running with no issues, and other people were able to find the guide and join the group. Due to strict time slots for entry into attractions, we recommend you show up 15 minutes before the scheduled starting time on your voucher. Our groups depart precisely at the scheduled tour start time. If you show up late or cannot find the meeting point, for any reason, refund requests are not honored per policy. For most tours, it is not logistically possible to join the group after it has started. We apologize for any frustration caused and encourage you to reach out to us at feedback@walks.org so that we can discuss your experience further and find the best solution together. Thank you for your understanding. We look forward to providing you with a better experience in the future! Best regards, Sasha Walks and Devour Tours
Great introduction to Niagara Falls power production.
Robert_A, Apr 2024
Power station and walk. History of power production in Niagara Falls and the different people involved.
Response from Host, Apr 2024
Dear Robert, Thank you for sharing your thoughts on the power station and walk tour! It sounds like you enjoyed learning about the history of power production in Niagara Falls and the various individuals involved. If you're interested in exploring more of Niagara Falls' wonders, we invite you to join our Exclusive First on the Boat Niagara Falls Tour & Journey Behind the Falls. This tour offers a unique opportunity to experience the majesty of the falls up close, including a thrilling boat ride to the base of the falls and a journey behind the falls for an unforgettable perspective. We'd love to have you join us on another adventure and continue discovering the beauty and history of Niagara Falls. Thank you for considering our tour, and we hope to see you soon! Best regards, Sasha Walks and Devour Tours
Bring your camera
Mary_A, Nov 2023
Our guide John was very knowledgeable and the tour of the tunnels was really cool. I loved coming out at the base of the falls. The view from the observation deck was amazing as well.
Response from Host, Dec 2023
Dear Mary, Thank you for your review! We're thrilled to hear that John, your guide, was very knowledgeable and you enjoyed the tour with us. We appreciate your feedback and hope to provide more memorable experiences in the future. Best regards, Vicky
Power Station Vibe Tour
DANIEL_L, Nov 2023
If you like taking a tour through historic infrastructure facilities and learning how the early stages of electrical generation was designed, this is for you. You also get a LOT of steps in with "The Tunnel" tour, which is from the generating station shaft base level out to the Niagara River outlet. The scale of the undertaking to build such an underground structure is impressive!
Response from Host, Nov 2023
Thank you, Daniel! We're thrilled you appreciated the historic insights of our tour. We hope to welcome you back for more fascinating experiences! Best regards, Vicky
what a tour!
Karen_J, Nov 2023
Linda, our tour guide was amazing. So many interesting stories! She made this experience one for the memory books! thank you Linda!
Response from Host, Nov 2023
Dear Karen_J, Thank you for your kind words! We're thrilled to hear you enjoyed the Niagara Underground tour with Linda. It's wonderful that she made the experience memorable with her amazing storytelling. We appreciate your feedback and hope to welcome you back for more exciting adventures! Best regards, Vicky
Adventure - the tunnel under Niagara Falls and this view. The amazing adventure of a lifetime
Sylwia_P, Oct 2023
This is amazing experience..go to power station and denn go to down and walks in tunel and see under falls.. this is amazing. A specific smell, drops keep falling on your head as you walk out of the tunnel. the tunnel is quite long, so you go and wait until you see this beautiful view. shocking. cool.
Response from Host, Dec 2023
Dear Sylwia, Thank you for your review! We're so happy to hear you had an amazing experience. We appreciate your feedback and look forward to providing more enjoyable tours in the future. Best regards, Vicky
Very enjoyable!
Amy_A, Aug 2023
Our tour guide, John, was super friendly. He got to know each of us in the group (there were 11 of us with him) We enjoyed learning some of the behind the scenes stuff and history of the Falls. Plus, I definitly got my steps in!
Great place!
Eliana_S, Jul 2023
Place was great, clean and has everything you need. We enjoyed walking by the river and the view was incredible! Highly recomend this place!
John was an excellent...
Paticia_S, Jun 2023
John was an excellent tour guide. He is very knowledgeable and friendly. We enjoyed the walking tour but knew that we probably slowed it down a little since we're 78. John made sure that we didn't miss anything. We learned things that we didn't learn during our many visits to the Falls.
Good history and perspective on power generation
CarolLee_K, Jun 2023
Skylon tower has great views. The walk to the power station was good with the guide’s information, stories and photos. The power station scale was impressive and the elevator ride to the tunnel was good. The tunnel and its size were incredible. The only improvement might be to make sure we all could understand where the water was going once it got in the power station. It was hard to figure out what the huge tubes and decks were doing relative to the water. The explanation of how the tunnel was built was good with all the signs along the way. Thank you.
Do NOT follow the directions on the website.
Kelly_W, May 2023
The directions to the check in site were wrong. I followed Google maps to the precise location listed in the directions, but I did not end up in the right place and missed my tour.
Response from Host, Jun 2023
Dear Kelly_W, Thank you for taking the time to share your feedback regarding your recent experience with the Niagara Underground: Power Station & Tunnel Under Falls Tour. We are truly sorry to hear about the inconvenience you encountered while trying to locate the check-in site based on the directions provided on our website. At Walks, we strive to ensure that all the information we provide, including directions, is accurate and up to date. We understand the frustration and disappointment caused when discrepancies arise, leading to missed opportunities to enjoy our tours. We would like to assure you that we take this matter seriously, and we would appreciate it if you could reach out to us directly at feedback@walks.org. By contacting us with specific details about your booking, we will be able to investigate the situation further, including the directions provided to you, and work towards a resolution. Our primary goal is to provide an outstanding customer experience, and we regret any inconvenience this may have caused you. We value your feedback and would welcome the opportunity to make things right. We look forward to hearing from you and rectifying the situation to ensure a more enjoyable and seamless experience should you choose to join us on a future tour. Best regards, Jhonas.
Deanna was a wonderful guide
Kenneth_S, Apr 2023
The side stories shared by our guide, and her knowledge of the history of the falls and the power plant.
Made the most out of the town and powerplant
Megan_A, Oct 2022
The tour was well paced and informative, and walked us through a pretty street I might not have discovered. I don't think I would have a gotten nearly as much out of my visits on my own, thanks tour our tour guide. We absolutely loved him--he was engaging--really a wealth of knowledge--and had great suggestions on other activities and restaurants.
The tour was interesting,...
Sarah_I, Oct 2022
The tour was interesting, our guide was knowledgeable and informative, and definitely something I would do again.
A must do tour!
Susan_J, Oct 2022
We really enjoyed this tour. Our guide, Deanna, was great. She was very knowledgable and personable. There were a total of 9 people on our tour which was perfect. Highly recommended! Everyone in our party loved it.
Plus qu'une visite de centrale
PierreYves_M, Jul 2023
Le tour est intéressant mais on a trouvé qu'il était beaucoup plus axé sur l'histoire des chutes Niagara que sur la centrale elle même.
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