Playa del Carmen

Cenote Exploration Tour - Mayan culture & ancient fossils & FUN!

Badge of ExcellencePlaya del Carmen, Mexico
Visit 14 MUST SEE places of Panama City
  • 2 to 3 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

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Overview

Visit the privately owned Sac Pool cenote for a private exploration excursion with this tour. You'll spend between two and three hours exploring the cenote's interior with a professional guide, Pako, who will tell you all about how cenotes are formed and point out different geological features along the way.
  • A bilingual guide will lead the way
  • Helmets and life jackets will be provided
  • Snacks and bottled water are included
  • Round-trip transfers from Playa del Carmen are included

What's Included

  • Helmet with lamp
  • All Fees and Taxes
  • Bi-lingual guide
  • Snacks
  • Bottled water
  • Fruit
  • Life jacket (not obligatory)
  • Wetsuit (can be rented at location for $10)

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • El Sangha-Rito
    Av. CTM 5, Zazil-ha, 77720 Playa del Carmen, Q.R., Mexico

    IMPORTANT: If your reservation is less than 24 hours before, communicate with us immediately in order to confirm your tour and align with you the meeting point (If your hotel is within Playa del Carmen we may be able to pick you up). Please provide WhatsApp number, your hotel name and room number.

Pickup points

Select a pickup point

Start time

Opening hours

  • 5/7/2019 - 5/17/2025

    Monday - Sunday : 08:00 AM - 11:30 PM

End point

This activity ends back at the meeting point.

What To Expect

Cenote Chaak Tun

3 hours • Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • IMPORTANT: If your reservation is less than 24 hours before, communicate with us immediately in order to confirm your tour and align with you the meeting point and time. IF YOU HAVE NOT RECEIVED A VERBAL CONFIRMATION FROM OUR TEAM, YOUR TOUR IS NOT CONFIRMED!
  • For very last minute reservations (less than 12 hours before tour): If you have not received a verbal confirmation from our reservation team, your tour will automatically be re-scheduled for the following day.
  • The meeting point is at 8:00am at the Sangha-Rito restaurant, next to Starbucks in the center of Playa del Carmen. If your hotel is within Playa del Carmen we may be able to pick you up. Please contact us as soon as possible and provide us with the hotel name and room number.
  • Please provide WhatsApp number, your hotel name and room number.
  • Transportation is in a shared van. Please be at the pick up point on time.
  • This tour/activity will have a maximum of 8 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

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Reviews

5.0
30 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Showing 1-4 of 30 reviews
A must do!
Sharon_F, Apr 2023
Amazing tour. Very safe! Boash was a great tour guide. He told us so much information about the caves and formations. Snack could have been better. Group next to us had guacamole, wings, fresh juice. We had gross sandwiches. All in all I would definitely do it again!
Response from Host, May 2023
Hi Sharon. We're so glad you enjoyed the tour and that Bohish was a great guide! We apologize for the snacks not being up to par, we will try to improve them to make this experience even better. We hope you return soon and book with us more amazing tours :)
Great experience!
Cassidy_B, Mar 2023
Bohish was an AMAZING tour guide. He was very knowledgeable and passionate and we loved his sense of humor! Thank you Bohish!!!
Response from Host, Mar 2023
We are so glad to hear that you had a great experience with Bohish! We are proud to have him as part of our team.
Nightmare
William_S, Mar 2023
I booked a PRIVATE Cenote tour for 2. While we were out at sea, 24 hrs before and without means to receive communications, the tour was changed to add another party. We were then told we were late the following day and the tour had already departed with the other group that shouldn't have been there in the first place. We had let the tour provider know there was a possibility for us to arrive a little late in advance.
Response from Host, Mar 2023
Dear William, we understand your frustration about not being able to go on your tour. Please note that while your Cenote tour was scheduled to be private, the transportation to the Cenote is always shared. We clearly indicate this fact in our listing description. I hope you understand that we cannot re-arrange the pick up time for those who arrive late at the pick up spot. We hope you enjoyed the remainder of your stay in Playa del Carmen and your cruise adventure.
Best adventure of our vacation!
Greg_W, Jan 2021
The Cenote tour was breathtaking and the guide, Pako, was very knowledgeable, friendly and made sure everyone stayed safe.
Response from Host, Jan 2021
Glad you enjoyed your tour. We hope you will visit us again soon :)

From $146.99

up to 24 hours before the experience starts (local time)

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