Good day Charles,
Viator is a 3rd party booking site, and therefor operates independently from Kragga Kamma Game Park. Please contact Viator with regards to your experience, which led to you not enjoying our beautiful Park.
Hopefully there will be another oppertunity to visit us. You are welcome to contact me directly admin@kraggakamma.co.za if this is the case, and I will arrange your booking, and possibly assist with transport by Taxi as our Park does not offer transfers.
Kind Regards
Carley Botha