Dear customer,
We would like to apologize for any inconvenience you experienced during your scheduled tour. We would like to clarify that we prioritize the safety of our customers and strictly adhere to the regulations imposed by the authorities. In cases where conditions are not favorable for kayaking, we are obliged to cancel the tour.
We made several attempts to inform you about the cancellation and tried to reach you by phone without success. Regarding the kayaks you observed near the cave, unfortunately, they do not comply with the safety regulations imposed by the authorities.
We appreciate your understanding and hope to have the opportunity to provide you with a safe and enjoyable experience in the future.
Best regards,
Seasiren tours