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Puerto Natales: Balmaceda and Serrano Glacier navigation
Puerto Natales, Chile
From $190.00
Price varies by group size
Select Date and Travelers
-You will not receive a refund if you cancel.
- 7 hours (approx.)
- Mobile ticket
- Offered in: English
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Overview
The Balmaceda and Serrano Glaciers in the southern ice fields of Torres del Paine are best viewed from a boat at close range. With this full-day cruise on the Ultima Esperanza Gulf, you’ll enjoy close-up views of these natural wonders and then disembark for a hike through lush forest to the foot of Serrano Glacier.
- See two glaciers closer than you could on land
- Views of Bernardo O’Higgins National Park from the water
- Opportunity to see birthing icebergs from two different glaciers
- Enjoy a shot of whiskey with ice straight from the glacier
What's Included
- Coffee and/or Tea
- Alcoholic Beverages
- Hike in Laguna Serrano. Guide.
- Food and drinks, unless specified
- Gratuities
Meeting and Pickup
Meeting points
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Start time
07:00 AM
End point
This activity ends back at the meeting point.What To Expect
Additional Info
- Confirmation will be received within 48 hours of booking, subject to availability
- Not wheelchair accessible
- Children must be accompanied by an adult
- Navigation subject to weather conditions.
- Passengers must wear gloves and a hat.
- The hours are approximate.
Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
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Featured review
rellieg
Fantastic trip. Great guides well organised and amazing acenery I would highly recommend this to others
Reviews
4.5
32 reviews
Lisa_M, Mar 2024
The tour was very well done from the time I checked in until they dropped us off. Very thorough explanations, friendly operators, comfortable ride and hike, and the ability to meet other travelers. Great experience!
DavidB_C, Feb 2024
Enjoyed this navigation and excursion to the glaciers. Saw sea lions, a colony of cormorants and condors. Fortunately the weather was superb with blue skys otherwise this navigation wouldn't have been so nice. It's tight seating on the boat so we spent half the time outside.
Sarah_T, Jan 2024
I'm going to start this off by saying, the wind was ferocious and we didn't even get to see the glaciers.
That being said, this was still absolutely a five star experience. We did the bus pick up from Puerto Natales which was quick, comfortable and clean. Getting onto the boat was easy enough, there weren't reserved seats so we didn't luck into window seats but you definitely still have good views from just about everywhere. The crew was knowledgeable and friendly and we were served coffee and snacks upon departure.
About an hour into our boat trip the wind really started to pick up and the ride got really rough..... I'm talking, barf bags being handed out, people needing fresh air rough. The crew handle this really well. They didn't seem worried or panicked and did a great job of getting the folks who were sick what they needed.
The captain made the decision to pull over into a bay and give passengers the option to get off the boat at the Ranch where we were schedule to come back to for lunch after the glaciers. A good chunk of folks took him up on that offer.
After off-loading some passengers and waiting a little longer we were informed that it was in fact too windy for us to continue the journey to the glaciers. A total bummer but what can you do? We were given two options at that point.... 1.) Immediately return by boat to Puerto Natales and recieve a full refund. 2.) Get off the boat for a stroll and lunch at the Ranch and return by minibus to Puerto Natales afterward for half the price of excursion.
We chose to return by boat and while we didn't ultimately get to see the glaciers we did get a very nice ~3 hour boat ride through the fjords and a story to go with it.
The tour company and crew were fantastic throughout the experience. Their ability to shift plans at a moments notice and still give us options was awesome. We had our refund from Viator by the end of the business day.
rellieg, Dec 2023
Fantastic trip. Great guides well organised and amazing acenery I would highly recommend this to others
Gil_S, Mar 2023
Tour canceled due to gale force winds. What can you say about a non-event? We did not get to see glaciers. Bummer. Do we get a refund?
PEDRO_A, Nov 2022
Buena excursión y buen servicio. un poco lento el proceso de recepción. desde las 07:00 en la oficina no se embarco hasta mas tarde de las ocho... Agradable lugar para la comida aunque copiosa no es lo que esperaba para aprovechar el dia.. Hubiese preferido solo un snack ligero
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