Puerto Rico

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El Yunque Rainforest Puerto Rico Transport incl 8AM & 11AM option

Badge of ExcellencePuerto Rico

El Yunque Rainforest Small Groups Transportation Included

5 hours (approx.)
Pickup offered
Mobile ticket
Offered in: English

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Overview

What's Included

Includes life jacket, helmet, photos, videos, water, and snacks
3 hours • Admission Ticket Included to El Yunque Rainforest
Air-conditioned vehicle
Transportation/1 guide for every 11 people, maximum 11 per vehicle
pick up and drop off from your accommodation
Excellent service from our guides who will make you feel like you've known...
Perfect schedules (to avoid crowds)

Lunch

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

CVS
1307 Ashford Ave, San Juan, 00907, Puerto Rico
Please arrive 20 minutes before the pick-up, will be around 7:00am or 10:00am depending on your reservation.

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

Please be ready 20 minutes before the pick-up, will be around 7:00am or 10:00am depending on your reservation. *Transportation is Included on most Airbnb & Hotels at Condado and Isla Verde hotels areas* Pickup Start 1 hour before the activity. You will be picked up at your preferred hotel, Airbnb or meeting point on our designated areas. Before the tour starts, please be sure to put on your bathing suit, sneakers with good grip (before pick-up) and bring your towel and an extra set of clothes with you to dry off and change after your tour. Hotels listing: Caribe Hilton, LA Concha, Ocean club, Condado Vanderbilt, Marriott Stellaris, Tryst hotel, Holliday inn express, Sheraton convention hotel, El Canario, Fairmont hotel, Villa del Sol hotel, Ivy hotel, Sandy beach hotel, Condado plaza, San Juan water and beach club, Miramar hotel, Double three hotel, Embassy suites, Royal Sonesta Hotel,Verdasco hotel, Hampton Inn hotel, Courtyard Marriott hotel, Tryp by Wyndham hotel * Old City San Juan hotel are not in our pickup areas, If you are not staying in a hotel, meet us at the pick-up location at 7:00am or 10am depending on your schedule reservation

What To Expect

Additional Info

Confirmation will be received at time of booking
No heart problems or other serious medical conditions
Not wheelchair accessible
Travelers should have a moderate physical fitness level
Childrens minimum age 7+
This tour requires good physical condition. If you have any health condition please inform us at booking.
Maximum recommend weigh 275 pounds
Sometime some activities are not available because weather conditions
Maximum age recommended 65 on good health conditions

Wear comfortable clothing and closed toe shoes that you wouldn't mind getting dirty or wet. Water shoes, sneakers or hiking shoes are recommended.
. Participants must be physically capable of walking thru steep, rocky, muddy and uneven surfaces without assistance
Use of lifejacket and helmet is mandatory.
This tour operates based weather and river conditions.
On Saturdays the hike is longer and more challenging since we depart from a different point.
Back problems and pregnant women cannot participate on the tour.
San Juan Tours reserves the right of admission - If a person appears to be under the influence of alcohol or drugs, not following instructions or causing disruptions the guide has the right to cancel their reservation at any moment, and no refunds will be issued due to this. Persons with the previously listed health restrictions cannot participate on the tour. No refunds will be authorized if a person neglects to read complete description and does not meet the safety requirements and limitations on the day of the tour. Travelers should have a moderate physical fitness level
This tour/activity will have a maximum of 22 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

Reviews

5.0

21 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

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Showing 1-4 of 21 reviews

Adventure Fun!

Sebastian_R, Apr 2024

What an amazing adventure! Tour guides were awesome! Friendly, helpful and informative. This no stroll in the park. If you’re looking for a true experience in the rain forest this is for you!

Response from Host, Apr 2024

We're thrilled to hear that you had an amazing adventure in the rainforest with us! Our tour guides take pride in providing friendly, helpful, and informative experiences for our guests, and we're delighted that they enhanced your journey. We aim to offer authentic and immersive experiences in the rainforest, and we're glad to hear that it lived up to your expectations. Thank you for choosing us, and we hope to welcome you back for more unforgettable adventures in the future! Safe and steady travels!

Unsafe and Frustrated: My disastrous El Yunque tour experience!

Tammy_J, Feb 2024

I recently participated in this El Yunque rainforest tour and I have to say, it was not at all what I had expected. I was under the impression that it would be a leisurely walking tour with some water and mud, but it turned out to be more suited for rock climbers and hikers. Our tour guide, Xander, was offensive and used stereotypes when addressing my niece, best friend and I. He suggested that we were not bold enough to handle the tour, which I found to be highly unprofessional and discouraging. Additionally, we were not given any options prior to the tour for how to get back prior to going out; we were simply told that we had to go back the way we came. I felt that my life was in danger going back the same route, and it was a very unsettling experience. We saw people return a different route that apparently lead to the actual El Yunque starting point for beginners. He told us unless we had five dollars for everyone to get back we were going to go back the same way because he was not going to pay. I guess my question then became then what did I pay 89.00 for? Again, I seriously felt my life in danger. To make matters worse, we never saw a water fountain or restroom during the entire tour. This is something that should have been clearly communicated to us beforehand. On top of that, the tour guide suggested that we not wear bug spray, which I found to be irresponsible and potentially dangerous. I would advise anyone considering this tour to ensure that they thoroughly research the entry point and confirm the level of difficulty before booking. It's also important to make sure that the tour company provides options for how to safely return to the starting point. In my opinion, this is not the safest group to travel with and I would not recommend this tour to others.

Response from Host, Feb 2024

Hi Traveler! We are sorry to know that you did not enjoy this adventurous tour through the rainforest. We've been running this tour for almost 18 years now and we've always advertised this activity as one to be recommended to people who are looking up to a challenging but marvelous experience. We will definitely have a conversation with our employees to better portray a way of communication and directions of our customers as they are supposed to be respectful and encouraging so our customers can enjoy their experience to the most. When it comes to the trail used on this adventure, there is only one trail that leads you up to and down from the area where we do our water activities, so it is beyond our availability to offer a "safer" route to hike. Our product prices are set to cover the transportation expenses for our customer and guided service of our knowledgeable guides to give you a safe experience in our tour. I understand that fear can start running through our heads from this kind of situation, but it is assured to have a safe return to your destination as long as you follow the instructions our guides give you. In such way, throughout our span of operation, we have not had any injuries while performing our tours. It is always noted that the use of the facilities should be done before the start of the hike because there are no other ones available from that point on going into the wild and natural terrains of El Yunque Rainforest. We do provide with water and always suggest keeping hydrated as you go through your experience and in any case of not bringing a water bottle up to the hike, there is a secondary water source by the water activities area which can be relied on. When it comes to the bugs in the rainforest and the counter measurements to such, bug spray is not necessary in our activity area as we have a very balanced ecosystem and the natural predators of bugs, lizards and frogs, take care of them in a sense. The use of bug repellant/spray is actually also prohibited by FEDERAL AND STATE LAWS that protect our ecosystem around the rainforest as it is a very important aspect of our culture and lifestyle preservation. We always recommend our customers to read through all our item descriptions on our products as all of them go into high depth explanations to keep bad experiences from happening, but we are not able to ensure that everyone follows through, in such way that we always give a brief explanation of our tour before we actually start to make sure we cover any questions that may arise. We hope we have the opportunity to show you other experiences that are up to your liking and enjoyment in a future occasion. Steady and safe travels!

Amazing tour guide & transportation

Veida_H, Jan 2024

I highly recommend this excursion. Round trip transportation from our hotels front door was a plus. And most of all our guide Jeffery was Amazing! I do not know how to swim and jumping from several feet high into fresh water with a life vest was very challenging for me. Jeffery was patient and encouraging. He also took photos/videos to capture our experience.

Response from Host, Jan 2024

Thank you so much for your glowing review! We're thrilled to hear you had a fantastic experience on our excursion. It's wonderful that our round trip transportation and guide, Jeffery, added to the enjoyment. We appreciate your kind words about Jeffery's patience and encouragement, especially during challenging moments. Capturing your experience with photos and videos is our pleasure. We look forward to welcoming you back on another adventure soon!

Excellent Excursion

Richard_W, Jan 2024

Our guide Japheth was outstanding! He made sure to keep us safe and his knowledge of the area made the excursion fun and exciting. I definitely recommend Japheth to all those looking for a great excursion.

Response from Host, Jan 2024

Thank you for your positive feedback! We're thrilled to hear that Japheth provided an outstanding experience, ensuring safety and adding excitement to your excursion. We appreciate your recommendation and look forward to serving you again in the future.

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